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How do I fix error code 102-2106?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

Error code 102-2106 is a software update error that can happen for a number of reasons. One reason might be that your device is no longer connected to the internet. Another reason might be that your device doesn't have enough storage space to download and install the update. This error code can also happen if there's a problem with the update itself. If you see this error code, you'll need to try updating your software again.

1. Restart your device and try again

  1. From your Android device, navigate to "Settings" and select "General."
  2. Under "Reset," select "Factory data reset."
  3. Follow the on-screen instructions to complete the reset.
  4. After the reset is complete, try to sign in to your Google account again. If the error persists, try restarting your device.

2. Update your device to the latest software version

  1. From the Home screen, tap Settings.
  2. Tap General.
  3. Tap Software Update.
  4. Tap Download and Install.
  5. Tap OK to begin the installation process.
  6. If prompted, tap Allow.
  7. Tap Next.
  8. Tap Install.
  9. Tap OK to install the update.
  10. Tap Close to finish the installation process.

3. Uninstall and reinstall the game or app

  1. Open the App Store on your device.
  2. Search for the game or app you want to uninstall and tap on it.
  3. On the next screen, tap on Uninstall.
  4. Tap on Yes to confirm the uninstall.
  5. If you're reinstalling the game or app, tap on Reinstall.
  6. On the next screen, enter your Apple ID and password.
  7. Tap on OK to confirm the installation.
  8. If you're reinstalling the game or app, tap on Done.
  9. If you're uninstalling the game or app, tap on Quit to exit the App Store.

4. Clear the cache and data for the game or app

  1. Open the App Store on your device.
  2. In the App Store, tap the Menu button (3 vertical lines in the top-left corner of the screen), and then tap App Store.
  3. In the App Store, tap the Games or Apps tab.
  4. In the Games or Apps tab, tap the game or app that you want to clear the cache and data for.
  5. In the game or app’s details page, tap Clear Cache and Clear Data.
  6. If prompted, tap OK to confirm that you want to clear the cache and data for the game or app.

Some users might also have success with the following opitons:

  1. Contact the developer of the game or app.
  2. Check for a software update for your device.
  3. Try using a different internet connection.
  4. Disable any VPN or proxy that you may be using.