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How do I fix error code ui3012?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

The ui3012 error code is a network error that can be caused by a number of different factors. One common cause is a poor internet connection. This can be due to a number of factors, such as a slow or unreliable internet connection. Another common cause is a firewall or other security software that is blocking the connection. This can be due to a number of different reasons, such as a security setting that is too high or a rule that is blocking the connection.

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1. Try restarting your computer

  1. Restart your computer.
  2. If the problem persists, try reinstalling Windows.
  3. If the problem persists, contact your computer manufacturer for assistance.

2. Check for updates to your operating system and try again

  1. Open the Settings app on your device.
  2. Under General, tap Software Update.
  3. If an update is available, tap Update Now.
  4. If an update is not available, tap OK to close the Software Update screen.
  5. Tap the Settings app again.
  6. Under General, tap System Update.
  7. If an update is available, tap Update Now.
  8. If an update is not available, tap OK to close the System Update screen.
  9. Tap the Settings app again.
  10. Under General, tap Battery.
  11. If an update is available, tap Update Now.
  12. If an update is not available, tap OK to close the Battery screen.
  13. Tap the Settings app again.
  14. Under General, tap About Phone.
  15. If an update is available, tap Update Now.
  16. If an update is not available, tap OK to close the About Phone screen.
  17. Tap the Settings app again.
  18. Under General, tap Backup and Reset.
  19. If an update is available, tap Update Now.
  20. If an update is not available, tap OK to close the Backup and Reset screen.
  21. Tap the Settings app again.
  22. Under General, tap Wireless & networks.
  23. If an update is available, tap Update Now.
  24. If an update is not available, tap OK to close the Wireless & networks screen.
  25. Tap the Settings app again.
  26. Under General, tap System.
  27. If an update is available, tap Update Now.
  28. If an update is not available, tap OK to close the System screen.
  29. Tap the Settings app again.
  30. Under General, tap About Phone.
  31. If an update is available, tap Update now.
  32. If an update is not available, tap OK to close the About Phone screen.

3. Check for updates to your software and try again

  1. Check for updates on your software by going to the Updates tab on your software's main screen.
  2. If there are any updates available, you will be prompted to install them.
  3. If there are no updates available, your software may have reached its end of life and will no longer be supported. In this case, you may need to switch to a newer version of the software in order to continue using it.

4. Try reinstalling your software

  1. Open the installation folder of your software.
  2. If you are using a CD or DVD, insert it into your computer.
  3. If you are using a downloaded copy of the software, open the folder where you downloaded it.
  4. Double-click the installer file.
  5. Follow the on-screen instructions.
  6. When the installation is complete, click the Finish button.
  7. If you are using a downloaded copy of the software, click the Start button.
  8. Type %appdata% in the Start Search box, and press Enter.
  9. Double-click the Microsoft.Office.Office15.Common.resources.dll file.
  10. Follow the on-screen instructions.

5. Try using a different browser

  1. Open your web browser and navigate to the website that is giving you the error.
  2. Click on the “gear” icon in the upper right corner of the browser window and select “Settings.”
  3. Under the “Advanced” tab, click on the “Reset Firefox” button.
  4. In the “Reset Firefox” dialogue box, click on the “Refresh Firefox” button.
  5. Firefox will start and ask you to confirm your choice to restore the default configuration. Click on the “Restore Default” button and then click on the “Finish” button.
  6. When Firefox has completed the reset process, click on the “Firefox” menu and select “Preferences.”
  7. Under the “Privacy & Security” tab, click on the “Advanced” button.
  8. Under the “Privacy” tab, click on the “Content Settings” button.
  9. Under the “Content Delivery Network (CDN)” heading, click on the “Change” button.
  10. In the “Data Connections” drop-down list, select the “Use a different content delivery network” check box and then click on the “OK” button.
  11. Close the “Content Settings” window.
  12. Click on the “Firefox” menu and select “Preferences.”
  13. Under the “General” tab, click on the “Privacy & Security” button.
  14. Under the “Privacy” tab, click on the “History” button.
  15. In the “History” window, select the time period for which you would like to disable the “Remember History” button.
  16. Close the “Preferences” window.
  17. Click on the “Firefox” menu and select “Exit Firefox.”

If the answers above didn't work then you should also try:

  1. Check your internet connection and try again
  2. Try using a different computer