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How do you fix the F28 error code on a Kenmore washer?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

The f28 error code is a problem with the washing machine's door lock. This error code can happen for a number of reasons, but most commonly it is due to a problem with the door lock itself, the door lock switch, or the control board.

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1. Kenmore Washer F28 Error Code Fix

  1. Open the lid of your Kenmore washer.
  2. Locate the water inlet valve.
  3. Remove the water inlet valve by turning it counterclockwise.
  4. Inspect the washer pump for damage. If there is any damage, replace the washer pump.
  5. Inspect the washer motor for damage. If there is any damage, replace the washer motor.
  6. Inspect the washer agitator for damage. If there is any damage, replace the washer agitator.
  7. Replace the water inlet valve, washer pump, washer motor, and washer agitator if necessary.

2. Check the drain hose for a clog

  1. Check the water level in the machine. If it is low, add more water.
  2. Check the drain hose for clogs. If there are any, use a plunger to clear them.
  3. Reconnect the drain hose.
  4. Check the washing machine water level. If it is low, add more water.
  5. Run a cycle.
  6. Check the drain hose for clogs. If there are any, use a plunger to clear them.
  7. Reconnect the drain hose.
  8. Check the washing machine water level. If it is low, add more water.
  9. Run a cycle.

3. Check the washer's water supply valves

  1. Open the front door of the washer.
  2. Look for the water supply valves on the top of the washer.
  3. If you see any water supply valves that are leaking, fix them by tightening the screws.
  4. If you don't see any water supply valves that are leaking, then you can check the washer's water supply by turning on the water and seeing if the washer starts up.

4. Clean the washer's drain pump filter

1.Remove the front panel of the washer by unscrewing the four screws that hold it in place. 2.Locate the drain pump filter and remove it by unscrewing the two screws that hold it in place. 3.Clean the filter with a vacuum cleaner and a damp cloth. 4.Replace the filter and re-attach it to the drain pump. 5.Replace the front panel of the washer and screw the four screws in place.

If you didn't find success with an option above, then try:

  1. Check for loose wiring
  2. Replace the washer's main control board