This app can’t run on your PC (Windows 10 & 8)
“This app can’t run on your PC” is a screen filter error that usually occurs to users of Windows 10 and 8. It prevents users from saving malicious programs, web pages, or websites. Sometimes, the filter may become too sensitive and prevent users from opening basic programs, which are supposed to be free from issues.
The error may also occur if the user account has not been configured properly. The error has also been reported on files with file extensions of .bat or .cmd.
Anti-virus tools and other third-party apps downloaded directly from official websites of the developers may be affected by this error.
Solution 1. Run as Administrator
“This app can’t run on your PC” may be due to your user account which is not an administrator account. If you’re using a non-administrator account, please log off and switch to an administrator account. If the Administrator account is missing in the user list, see steps below. However, if you do not own the PC, please ask the owner an assistant.
Log in as Administrator
- Press Windows Start and then type in CMD.
- Right-click command prompt and select run as admin.
- In the Command Prompt type in net user and press Enter key.
- Then type in net user administrator /active:yes and then press Enter key.
- Click Windows Start, then click the Power button icon and select sign-out.
- Then select the Administrator account.
- Try to run the application.
Optional: Edit user account to become an administrative account
Solution 2. Right-click Run as Administrator
If “This app can’t run on your PC” appears on files with file extensions of .bat or .cmd, you might need to run that application as an Administrator. To run it as an Administrator, right-click the file with extensions of .bat or .cmd and then select Run as Administrator. If your user account is a guest account, you may need to input the username and password of the Administrator account.
Also, some file extension that ends in .exe, may also need to Run as Administrator. The reason for this is, that .exe file might damage your Windows or hardware.
Solution 3. Check Windows System Type
“This app can’t run on your PC” may also due to the incompatibility of the application being run in your Windows. Make sure to check your Windows version and system type, so you can determine if that application is compatible.
- To check Windows version, click Windows Start.
- Type System Information and press Enter key.
- Check Version to determine the Windows version build.
- Check System type, if it is X64 or x86.
- Now download the application which is the same with your Windows System type.
- If the application requires a certain Windows version, do a Windows Update (see steps below).
Steps for Windows Update
- Click Windows Start.
- Then type Check for Updates and press Enter key.
- The Settings Window Update will prompt.
- Click the button Check for Updates.
Make sure you are connected to the internet.
- Let it finish, it may ask or automatically restart frequently to apply updates.
- When finished run the Application.
Solution 4. Delete the Temporary Files
“This app can’t run on your PC” could also appear when a temporary file is causing an issue. This issue usually appears when you are reinstalling an application. The previous uninstalled application might have left a file or a temporary file in your system, which causes Windows to block your installation. This is common to Microsoft Office and iTunes. To fix this issue, you may need to delete the remaining file, including the temporary files. To do this browse your PC and delete the folders and files that are related to your application and also check the steps below.
Delete the Temporary Files
- Press Ctrl + E key
- Go to C:\Users\(YOUR USERNAME)\.
- Click view tab, check the checkbox Hidden items.
- Open AppData\Local\Temp.
- Crtl + A key, then right the highlighted files, and select Delete.
- Click Continue to confirm.
Solution 5. Redownload the Application
“This app can’t run on your PC” apparently was also due to a corrupt download of the application. Redownloading the file might fix the issue. If the issue persists, try to use a different browser or download the application to its official website. if the source of the application is the Windows Store, make sure the Windows store is updated.
Solution 6. Upgrade your PC
If the application your installing requires a certain hardware requirement and was not meet, “This app can’t run on your PC” might appear. This error appears usually when installing heavy hardware application such as Adobe Photoshop, Sony Vegas, AutoCAD and some high-end games. Please see application system requirement before installing or running the application.
If your hardware meets the requirement of the application, you might have forgotten to install the graphics driver and some software requirements such as DirectX, Microsoft C++ redistributable, and Microsoft.Net Framework.
Solution 7. Do an Antivirus Full Scan
If “This app can’t run on your PC” appears on all applications, the PC might have a malicious software running in the background. To fix this, run an updated antivirus. You could use Windows Defender which is already installed in your Windows or any third-party antivirus.
After, scanning your PC run DISM command with sfc /scannow command to fix the damage inflicted by the malicious software. See instruction below.