Video_scheduler_internal_error is an error that usually occurs when the video scheduler detects a fatal violation. The error may be caused by system file and hard drive corruption, outdated or faulty system patches, outdated or corrupt system drivers, and faulty drivers.
You may see the error message “Your PC ran into a problem and needs to restart. We’re just collecting some error info, and then we’ll start the PC for you.” The error has been reported by users of Windows 10 and 8.1.
Some of the solutions to this error include:
Please see our in-depth walk-through solutions below.
Solution 1. Reinstall the driver
“Video_scheduler_internal_error” may be caused by graphics card related stuff. This includes the graphics driver, the motherboard graphics card slot (also known as PCI-E x16), power supply (PSU) and your graphics card. If this error is encountered, the first thing to do is to reinstall the driver using the latest driver. To uninstall a graphics card driver, please see below.
Solution 2. Install motherboard chipset
“Video_scheduler_internal_error” may also be caused by your motherboard chipset driver. If you encounter the error when a PC or Laptop wakes up from sleep mode or hibernation, please install Motherboard (main board for Laptop) chipset.
To download a chipset, get your Motherboard or Laptop model including the brand. Google search it by using the “brand name + model + chipset driver” as a keyword. Look for the manufacturer or brand name official website to download an official driver. Below are examples of manufacturer or brand name official website.
NOTE: Please disable sleep and hibernate, and just power down the computer or laptop when not in use.
Solution 3. Disable Use hardware acceleration when available
“Video_scheduler_internal_error” could also be caused by a bug, “Use hardware acceleration when available” in Google Chrome. Try to disable it in your Google Chrome setting to fix the error.
Solution 4. Reset Motherboard BIOS
“Video_scheduler_internal_error” may also be due to your motherboard BIOS settings, specifically the BIOS integrated memory settings, the PCI-E speed, or the 4G decoding settings. Try to reset the BIOS to return it to default settings or tweak the BIOS. To reset BIOS see guides below.
Option 1. Reset BIOS by accessing it
Option 2. Reset BIOS by removing the CMOS battery
Solution 5. Test Graphics card and related hardware
“Video_scheduler_internal_error” may also be due to the graphics card and related hardware. If your graphics require a 6+2 pin PSU connector, it consumes high wattage. Make sure your PSU could supply your computer the right amount of wattage at full load. You may want to check your graphics card wattage specification on the internet and use this link here to determine your computer wattage requirement.
If you PSU could not supply it, upgrade your PSU. Also, if you are using multiple graphics card, please check your PSU for any burn.