Home > xbox one error code 0x87dd0004

How do you fix Xbox One error code 0x87dd0004?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

The xbox one error code 0x87dd0004 is a network error that can occur when the console is unable to connect to the xbox live servers. This can happen for a variety of reasons, such as the console not having a proper internet connection, or the servers being down for maintenance.

Other common searches for this error include:

  • xbox error code 0x87dd0004
  • xbox one error code 0x87dd0004

1. Restart your Xbox One console

  1. On your Xbox One, go to Settings -> System -> Restart.
  2. Select Restart now.
  3. If prompted to enter your Xbox Live password, do so.
  4. Once your Xbox One has restarted, press the Xbox button to return to the home screen.
  5. Select your profile picture from the top left corner of the screen, and then select My games & apps.
  6. Under the Games section, select the game that you were playing when the error occurred.
  7. Click thex “Restart this game” button.
  8. If prompted to enter your Xbox Live password, do so.
  9. Once the game has restarted, you should be back to where you were before the error occurred.

2. Power cycle your network equipment

  1. If your Xbox One is not in use, turn it off by pressing the Xbox button on the front of the console and then pressing the Power button.
  2. Unplug the power cable from the back of the console.
  3. Wait 10 seconds and plug the power cable back in.
  4. Press and hold the Xbox button on the front of the console for 10 seconds.
  5. Release the Xbox button and wait for the console to power on.
  6. If the console still does not power on, try to power cycle your router and modem.

3. Perform a hard reset of your Xbox One console

To perform a hard reset on your Xbox One console, follow these steps:

  1. Press and hold the power button for 10 seconds to turn off your Xbox One.
  2. While holding the power button, press and hold the Xbox One reset button for 10 seconds.
  3. After 10 seconds, release the reset button and power button.
  4. Wait for the console to power on and go through the initial startup process.
  5. Once your Xbox One has finished startup, press the Xbox One home button to return to the home screen.
  6. From here, you can either sign in to your Microsoft account or start a new game.

4. Reinstall the latest system update

  1. On your xbox one, go to Settings > System > Updates.
  2. Select your country, then select your region.
  3. Select your language and version of the xbox one system.
  4. Click on the Check for Updates button.
  5. If an update is available, it will be listed. If not, click on the Install Updates button.
  6. The xbox one will start the update process.
  7. If the update fails, it will show an error code. Click on the OK button to try again.
  8. If the update is successful, it will show a message that the update was installed. Click on the OK button to finish.

If you didn't find success with an option above, then try:

  1. Clear the system cache.
  2. Contact Xbox Support.