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How can I fix the quickbooks error of "3371 status code 11118"?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

When you see the QuickBooks Error 3371 status code 11118, it means that the QuickBooks company file has been damaged or is missing. This can happen for a number of reasons, such as if the file was accidentally deleted, if it was corrupted during a software update, or if it was damaged by a virus.

If you see this error, it is important to try to repair the QuickBooks company file as soon as possible. If the file is not repaired, it may be not possible to open your company file, which can lead to data loss. There are a few different ways to repair a QuickBooks company file, such as using the QuickBooks File Repair Tool, restoring a backup, or manually fixing the file.

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1. Try to repair QuickBooks using the QuickBooks Install Diagnostic Tool

  1. Open the QuickBooks Install Diagnostic Tool by going to: https://www.quickbooks.com/support/tools/diagtool
  2. Select the language you use.
  3. Click on the “Start” button.
  4. Select the “Diagnostic” tab.
  5. Click on the “QuickBooks Install” button.
  6. In the “Diagnostic Type” drop-down, select “QuickBooks Install.”
  7. In the “Diagnostic Options” window, select the “Select Company” option.
  8. Click on the “Next” button.
  9. In the “Select Company” window, select the company you want to diagnose.
  10. In the “QuickBooks Install Options” window, select the “Fix QuickBooks Error 3371” option.
  11. Click on the “Next” button.
  12. In the “Fix QuickBooks Error 3371” window, select the “Fix QuickBooks Error 3371” option.
  13. Click on the “Next” button.
  14. In the “Fix QuickBooks Error 3371” window, select the “Fix QuickBooks Error 3371” option.
  15. Click on the “Next” button.
  16. In the “Fix QuickBooks Error 3371” window, select the “Fix QuickBooks Error 3371” option.
  17. Click on the “Next” button.
  18. In the “Fix QuickBooks Error 3371” window, the “Fix Results” window will open.
  19. Click on the “Close” button.
  20. The “QuickBooks Install Diagnostic Tool” window will close.

If the answers above didn't work then you should also try:

  1. Check your internet connection and make sure that you are able to connect to the QuickBooks servers.
  2. Try to run QuickBooks in Selective Startup mode and see if the error still occurs.
  3. Rename your QuickBooks company file and try to open it again.
  4. Perform a clean uninstall and reinstall of QuickBooks.