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How do I fix 0x800700b7?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

0x800700b7 is an error code that indicates that a file could not be found. This can happen for a number of reasons, including if the file has been deleted or if the user does not have permission to access it.

Other common searches for this error include:

  • error code 0x800700b7
  • 0x800700b7

1. Restart your computer

  1. Boot your computer into Safe Mode.
  2. Remove any hardware or software devices that might be causing the problem.
  3. Try restarting your computer in Normal Mode.
  4. If the problem still exists, try restarting your computer in Safe Mode with Networking and try the problem again.
  5. If the problem still exists, contact your computer's manufacturer for help.

2. Check for updates and install any that are available

  1. In the left-hand pane, under "Updates," click "Check for updates."
  2. In the right-hand pane, under "Available updates," click "Install updates."
  3. If any updates are available, they'll be listed in the "Available updates" pane. Click "Install updates."
  4. Windows will check for and install the updates. Once the updates are installed, you'll be prompted to restart your computer. Click "OK."

3. Run a virus scan

The first step is to open the Command Prompt. To do this, type "cmd" in the Start Menu search box and press Enter. Next, you need to type "cd" and press Enter. This will take you to the directory where the Command Prompt is located. Now, you need to type "scannow" and press Enter. This will run a virus scan on your computer. If the scan finds any viruses, it will display a message like this: "The scan results show that your computer is infected with a virus. We recommend that you take action to clean the virus." You will then need to take action to clean the virus. This may involve doing a virus scan again, installing antivirus software, or removing the virus.

4. Run a malware scan

  1. Open the Malwarebytes Anti-Malware program and click on the “Scan” tab.
  2. Click on the “Start Scan” button.
  3. Malwarebytes will start scanning your computer for malware. This may take a few minutes.
  4. When the scan is finished, Malwarebytes will show a list of detected threats. To remove the detected threats, click on the “Remove Selected” button.
  5. Click on the “Finish” button to close Malwarebytes.

If the answers above didn't work then you should also try:

  1. Check your hard drive for errors.
  2. Run the System File Checker.
  3. Repair your registry.
  4. Clean your temporary files and Internet cache.
  5. Reset your Internet Explorer settings.
  6. Try a different browser.