0x80070490 is an error code that can occur when trying to update Windows. The code indicates that a file needed for the update process is missing or corrupt. This can happen if the files have been damaged by a virus, or if the computer's hard drive is failing.
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1. Restart your computer and try again
- Restart your computer.
- If the problem persists, try to reset your computer by pressing and holding the power button for 10 seconds.
- If the problem persists, try to repair your computer by selecting "Repair" from the Start Menu and selecting "Repair my computer."
- If the problem persists, contact your computer manufacturer.
2. Try using a different internet connection
- Open Control Panel
- Select Network and Internet
- On the left, click on the connection you want to use
- On the right, click on Change adapter settings
- Right-click on the adapter and select Properties
- Click on the Advanced tab
- Select the network type you want to use
- In the Internet Protocol (IP) section, click on the Properties button
- Change the Preferred DNS server to the one you want to use
- Select the Use the following IP address option and enter the IP address of the computer that you want to use
- Click on the OK button
3. Check your firewall settings and make sure Windows Update is allowed through
- Open the Control Panel.
- Click on the System and Security option.
- Click on the Windows Update option.
- Check the box next to the Windows Update service.
- If the box is not checked, click on the service and then check the box next to it.
- Click on the Properties option.
- Click on the Security tab.
- Check the box next to the Windows Update service.
- Click on the OK button.
- Click on the restart button to restart your computer.
4. Temporarily disable your antivirus software and try again
-Open the antivirus software and click on the "settings" button. -In the "settings" window, click on the "protection" tab. -Select the "temporarily disable protection" option and click on the "disable protection" button. -Click on the "try again" button to restart the computer and try to fix 0x80070490 again.
If you didn't find success with an option above, then try:
- Try running the Windows Update Troubleshooter.
- Make sure you have enough free space on your hard drive.
- Check your date and time settings.
- Try resetting the Windows Update components.
- Run the DISM tool.
- Reinstall Windows.