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How do I fix (0x80073712)?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

The 0x80073712 error code is a Windows update error. This error code indicates that the Windows update is corrupt or incomplete. This error code can occur if the Windows update files are damaged, if the update files are missing, or if the update process is interrupted.

Other common searches for this error include:

  • error code: (0x80073712) windows 10
  • (0x80073712)

1. Restart your computer and try again

Restart your computer. When you restart your computer, press F8 to open the Windows Boot Manager. Select "Repair Your Computer." Select "Command Prompt (Admin)." At the command prompt, type "schtasks /run /TN "0x80073712" /IT" and press Enter. If the command is successful, the restart succeeded message will appear. If the command is unsuccessful, the restart failed message will appear.

2. Check for updates and install any that are available

To check for updates and install any that are available in order to fix (0x80073712), follow these steps:

  1. From the Windows Start menu, open the Control Panel.
  2. Click on System and Security.
  3. Click on Windows Update.
  4. Click on Check for updates.
  5. If any updates are available, they will be listed in the Windows Update window.
  6. Click on the update that you want to install.
  7. Click on the Install button.
  8. After the update has been installed, click on the OK button.
  9. Close the Windows Update window.
  10. Close the Control Panel.

3. Run the Windows Update Troubleshooter

  1. Open the Start menu and click on the "Windows Update" item.
  2. On the window that opens, click on the "Troubleshoot" link.
  3. On the "Troubleshooting Tools" window that opens, click on the "Windows Update Troubleshooter" link.
  4. On the window that opens, click on the "Detect and fix problems" link.
  5. On the "Windows Update Troubleshooter" window that opens, click on the "Start" button.
  6. On the "Windows Update Troubleshooter" window that opens, click on the "Next" button.
  7. On the "Windows Update Troubleshooter" window that opens, click on the "Advanced options" link.
  8. On the "Windows Update Troubleshooter" window that opens, click on the "Next" button.
  9. On the "Windows Update Troubleshooter" window that opens, click on the "Settings" link.
  10. On the "Windows Update Troubleshooter" window that opens, click on the "Advanced settings" link.
  11. On the "Windows Update Troubleshooter" window that opens, click on the "Next" button.
  12. On the "Windows Update Troubleshooter" window that opens, click on the "Apply" link.
  13. On the "Windows Update Troubleshooter" window that opens, click on the "Finish" button.

4. Reset the Windows Update Components

  1. Run the Windows Update Troubleshooter from the Start Menu.
  2. If the Troubleshooter is unable to detect any issues, select the "Scan for and fix problems" option.
  3. Select the "Reset Windows Update Components" option.
  4. Follow the on-screen instructions.

5. Delete the SoftwareDistribution folder

  1. Boot your computer into Safe Mode with Networking.
  2. Remove any removable media (such as USB drives) from your computer.
  3. Open the Windows Command Prompt and type "cd" (without the quotes).
  4. Type "del softwaredistribution" and press Enter.
  5. Restart your computer.

6. Rename the Catroot2 folder

  1. Open a command prompt and change to the Catroot2 folder
  2. Type "rename catroot2 old_name"
  3. Press Enter
  4. Type "rename catroot2 new_name"
  5. Press Enter

If the answers above didn't work then you should also try:

  1. Use the DISM tool.
  2. Perform a clean boot.
  3. Run the System File Checker.
  4. Repair your registry.