The 0x80080005 error code is a Windows update error. This error code indicates that the Windows Update service is not running. This error can occur if the Windows Update service is disabled or if the service is not configured correctly.
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1. Restart your computer and try again
- Hit the Windows key + R to open the Run dialog box.
- Type "cmd" and hit Enter.
- Type "restart" and hit Enter.
- If you get a message that asks if you want to restart now or wait, click restart now.
- Once your computer restarts, you should receive a message stating that your computer has restarted successfully.
2. Run the Windows Update Troubleshooter and see if it can fix the problem
- Open the Windows Update Troubleshooter.
- Click on the "Troubleshoot Problems" link.
- Click on the "Windows Update" link.
- Click on the "Check for Updates" button.
- If there are any updates that need to be downloaded and installed, the Windows Update Troubleshooter will guide you through the installation process.
- If the problem is not fixed after downloading and installing the updates, the Windows Update Troubleshooter will report the problem and offer possible solutions.
3. Delete the SoftwareDistribution folder and try again
- Open Windows Explorer and locate the SoftwareDistribution folder.
- Right-click on the SoftwareDistribution folder and select Delete.
- Click on Yes in the confirmation box.
- Try to install the software again.
4. Try resetting the Windows Update Components
- Click on the "Start" button and type "cmd" into the search box.
- When the "Command Prompt" window appears, type the following command and press "Enter": sc reset wuauserv
- If the "Windows Update Components" service is not running, it will start automatically. After it starts, type the following command and press "Enter": sc stop wuauserv
- Type the following command and press "Enter": sc delete wuauserv
- Type the following command and press "Enter": sc config wuauserv start= disabled
- If the "Windows Update Components" service is not running, it will start automatically. After it starts, type the following command and press "Enter": sc config wuauserv update= auto
- Type the following command and press "Enter": sc start wuauserv
5. Try using the DISM tool to fix the problem
- Double-click the "dism.exe" file in the Windows System32 folder on your hard drive.
- When the DISM window opens, click the "Add Source" button.
- In the "Add Source" window, type the following address: "https://download.windowsupdate.com/d/msdownload/update/software/production/windows10/win10_update_180903-1912.msu"
- Click the "Browse" button, and select the "Windows 10 Update 180903-1912.msu" file that you downloaded from Windows Update.
- Click the "Install" button.
- When the installation is complete, click the "Close" button.
- Reboot your computer to apply the changes.
If you didn't find success with an option above, then try:
- Try running the System File Checker tool to fix corrupted files.
- Try running the Windows Update Reset Script.
- Try manually installing the updates.