The 0x8024401c error code indicates that a problem occurred while trying to access a Windows Update server. This can happen for a number of reasons, including incorrect proxy settings, problems with the Windows Update service, or firewall issues. In some cases, this error can also be caused by malware.
Other common searches for this error include:
- error code 0x8024401c
- 0x8024401c
1. Try to run Windows Update again
- Open the Start Menu and click on "Run".
- Type "cmd" and press Enter.
- In the command prompt, type "WindowsUpdate.exe /CheckForUpdates" and press Enter.
- If Windows Update is available, it will start to search for updates and report the results to the command prompt.
- If there are updates available, you will be prompted to install them. If you are prompted to restart your computer, please do so.
- After the updates are installed, try to run Windows Update again. If the error still occurs, please submit a support request.
2. Check if the date and time on your computer are correct
First, make sure that your computer's clock is accurate. To do this, open the Date and Time app and click the "Date and Time" button. If the clock is set to local time, the time will be displayed in your local time zone. If the clock is set to UTC, the time will be displayed in Coordinated Universal Time (UTC). If your computer's clock is correct, the next step is to check your computer's date and time settings. To do this, open the Control Panel and click the "Clock, Language, and Time" icon. Under "Date and Time," make sure that the "Date and Time" settings are set to the correct date and time. If your computer's date and time are correct, but your computer is still displaying the 0x8024401c error, your computer may have a problem with its time synchronization. To fix this problem, you will need to reset your computer's time synchronization. To do this, follow these steps:
- Restart your computer.
- Click the "Start" button, type "time" into the search box, and press enter.
- Click the "Time Zone" tab, and select the time zone that you want to use.
- Click the "Reset" button, and then click the "Yes" button to confirm the reset.
- Restart your computer again. If all of these steps fail to fix the 0x8024401c error, your computer may have a problem with its hardware. To investigate this possibility, you will need to take your computer to a service center.
3. Check if your computer is connected to the Internet
- Open the "Network and Sharing Center" by clicking on the "Start" button and selecting "Network and Sharing Center".
- In the "Network and Sharing Center", click on the "Network Connections" icon.
- In the "Network Connections" window, click on the "View" tab.
- In the "View" tab, under the "Status" column, if the "Status" is "Connected" then your computer is connected to the Internet. If the "Status" is "Not connected" then your computer is not connected to the Internet.
- Click on the "Properties" button to open the "Properties" window for the current network connection.
- Under the "Status" column, if the "Status" is "Connected" then your computer is connected to the Internet. If the "Status" is "Not connected" then your computer is not connected to the Internet.
- If the "Status" is "Connected" then the next step is to try to connect to the Internet using a different connection method.
- If the "Status" is "Not connected" then the next step is to try to connect to the Internet using a different connection method.
- If the "Status" is "Connected" then the next step is to try to connect to the Internet using a different connection method.
- If the "Status" is "Not connected" then the next step is to try to connect to the Internet using a different connection method.
4. Temporarily disable your antivirus software and try to run Windows Update again
- First, close all programs that are running on your computer.
- Click on the Start button and then click on the All Programs menu.
- Click on the Windows Update icon.
- Right-click on the Windows Update icon and then click on Properties.
- Click on the General tab and then click on the button that says "Disable automatic updates."
- Click on the OK button.
- Click on the Start button and then click on the Windows Update icon.
- Right-click on the Windows Update icon and then click on the Properties button.
- Click on the Update Options button.
- Click on the Advanced tab and then click on the button that says "Disable automatic updates for all users."
- Click on the OK button.
- Click on the Start button and then click on the Windows Update icon.
- Right-click on the Windows Update icon and then click on the Check for updates button.
- If a new window appears with a list of updates, click on the OK button.
- If a new window does not appear, click on the OK button in the window that appeared after you disabled automatic updates.
- Click on the Start button and then on the Windows Update icon.
- Right-click on the Windows Update icon and then on the Check for updates button.
- If a new window appears with a list of updates, click on the OK button.
- If a new window does not appear, click on the OK button in the window that appeared after you enabled automatic updates.
- Click on the Start button and then on the Control Panel icon.
- Click on the System and Security icon.
- Click on the Windows Update icon.
- If a new window appears with a list of updates, click on the OK button.
- If a new window does not appear, click on the OK button in the window that appeared after you enabled automatic updates.
- Click on the OK button in the System and Security window.
- Close all open windows.
5. Clear the Windows Update cache
- Open the Start menu and click on the "Control Panel" icon.
- Click on "Windows Update."
- On the left side of the window, click on the "Advanced options" link.
- On the "Windows Update advanced options" window, click on the "Clear software updates and preferences" button.
- Click on the "OK" button.
- Restart your computer.
6. Reset the Windows Update Components
- Launch the Windows Update utility.
- In the left pane, click on the Update Catalog.
- In the right pane, under the Update categories, click on Windows Update.
- In the left pane, under the Important updates tab, click on the Fix 0x8024401c button.
- If prompted, click on the Restart now button.
- After the computer restarts, Windows Update will start to fix the issue.
Still not working? maybe try one of these options:
- Run the Microsoft Fix It tool for Windows Update issues.
- Contact Microsoft support.