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How do you fix the 0x87de2712 xbox one error?

Published on April 12th, 2022

The 0x87de2712 xbox one error is a problem that can occur when your Xbox One console is unable to connect to the internet. This can be caused by a number of things, including a poor internet connection, a problem with your Xbox One's network settings, or a problem with the Xbox One itself.

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1. Restart your Xbox One console

  1. Select the “Settings” option from the main menu.
  2. Select the “System” option.
  3. Select the “Restart” option.
  4. Follow the on-screen instructions.

2. Power cycle your network equipment

  1. Power off your network equipment.
  2. Unplug all cables from the equipment.
  3. Wait 10 seconds and plug in all cables.
  4. Turn on the equipment.
  5. If the error persists, power cycle your network equipment.

3. Try signing in with a different account

  1. Exit the xbox one and sign out of your current account.
  2. Sign in with a different account.
  3. If the error persists, try restoring your Xbox One to its factory settings.

4. Delete and reinstall the game or app

If you are experiencing an Xbox One error code 0x87de2712, you may need to delete the game or app and reinstall it in order to fix the issue. This guide will outline the steps you need to take to delete and reinstall the game or app.

5. Run the Xbox One System Update Troubleshooter

  1. Open the Xbox One System Update Troubleshooter by going to Settings > System > Updates.
  2. Select your region and language, and then select the “Troubleshoot” option.
  3. Scroll down to find and select the “Xbox One Update” section.
  4. Select the “Check for Updates” button.
  5. If the Xbox One system update is available, it will start to download and install.
  6. If the Xbox One system update is not available, the Troubleshooter will show you the available updates and you can choose to install them.
  7. If the Xbox One system update is available, it will be installed and the “Update Succeeded” message will appear.
  8. If the Xbox One system update is not available, the Troubleshooter will show you the available updates and you can choose to install them.
  9. If the Xbox One system update is not available, the Troubleshooter will show you the available updates and you can choose to install them.

6. Reset your Xbox One console to factory defaults

  1. On your Xbox One, open the Guide.
  2. Select Settings.
  3. Select System.
  4. Select Reset.
  5. Select Erase all content and settings.
  6. Confirm your choice.
  7. Your Xbox One will restart.

If you didn't find success with an option above, then try:

  1. Contact Xbox Support.