0xc00d36c4 is an error code that occurs when a problem prevents Windows Media Player from playing a file. This can be caused by a corrupt or damaged file, a codec problem, or a problem with the device that is playing the file.
You are here because you have a question about:
- 0xc00d36c4 error code
1. Try a system restore to an earlier point in time
- Boot your computer into safe mode.
- Use Windows Search to find the restore point you want to use.
- Right-click on the restore point and select “Restore”.
- Follow the on-screen instructions.
2. Try a different DVD player or media player
- If you are using a DVD player, first try changing the disc.
- If you are using a media player, first try resetting it.
3. Update or reinstall your audio drivers
- Expand Sound, Video and Game Controllers
- Right-click on the audio device that is causing the issue and select "Update Driver".
- If the update fails, right-click on the audio device and select "Reinstall Driver".
- After the driver is installed, restart your computer.
4. Convert your video file to a different format
- Open the video file in a video editor.
- Make sure that the video is in the correct format for the conversion.
- In the video editor, select the video file and click on the "Convert" button.
- On the "Conversion" window, select the format that you want to convert the video to and click on the "Start" button.
- Once the conversion is complete, open the converted file and check if the error has been fixed.
If you didn't find success with an option above, then try:
- Delete temporary files and restart your computer.
- Run the Windows Media Player Troubleshooter.
- Reset Windows Media Player to its default settings.
- Install any available updates for Windows.
- Scan your computer for malware.
- Contact Microsoft support for further assistance.