The 2000-0142 error code is a hardware error that can be caused by a number of things, including a failed hard drive, a failed motherboard, or a failed CPU. This error code can also be caused by a corrupted BIOS or a corrupt boot sector.
Other common searches for this error include:
- how to fix error code 2000 0142
1. Restart your computer and try to run the diagnostic tool again
Try to run the diagnostic tool again
If the diagnostic tool still does not work, follow the instructions below.
On your keyboard, press the Windows logo key + R to open the Run dialog box.
Type "cmd" and press Enter.
In the command prompt, type "restart" and press Enter.
Check if the diagnostic tool starts working.
2. Try to run the diagnostic tool from another computer
1.Open the Command Prompt on the computer that you want to use to run the diagnostic tool. 2.Type the following command to launch the Windows Repair tool. wscript.exe /autorepair /scanhealth 3.If the scanhealth utility finds any issues, it will provide you with a list of recommended solutions. You can follow the prompts to apply the fixes. 4.If the scanhealth utility fails to detect any issues, you can continue to the next step. 5.Type the following command to open the System Configuration tool. msconfig 6.Click the Advanced tab and then click the Startup Settings button. 7.Click the All Programs button and then click the Accessories folder. 8.Click the System Tools folder and then click the Command Prompt. 9.Type the following command to start the Command Prompt as an administrator. cmd 10.Type the following command to run the diagnostic tool. wscript.exe /autorepair /diagnostics 11.If the diagnostic tool finds any issues, it will provide you with a list of recommended solutions. You can follow the prompts to apply the fixes. 12.If the diagnostic tool fails to detect any issues, you can continue to the next step. 13.Type the following command to stop the Command Prompt. cmd 14.Type the following command to close the System Configuration tool. msconfig 15.Exit the Command Prompt and restart your computer.
3. Check to see if the hard drive is properly connected
- Make sure the power is on to the hard drive.
- Connect the hard drive to the computer using the proper cables.
- In Windows, open the Disk Management utility.
- If the hard drive is properly connected, the Disk Management utility should list the hard drive as a valid device.
- If the hard drive is not properly connected, the Disk Management utility will list the hard drive as an unknown device.
4. Replace the hard drive
- Turn off the computer.
- Disconnect all power cords and cables.
- Open the computer case.
- Remove the hard drive.
- Install a new hard drive.
- Reinstall the computer case.
- Reconnect all power cords and cables.
- Turn on the computer.