How do I fix the 501 error code?

Alton Alexander
By Alton AlexanderUpdated on June 3rd, 2022

The HTTP status code 501 is generated when a server is unable to recognize a request method from a client. This can happen for a number of reasons, including but not limited to:

-The request method is not recognized by the server.

-The request method is recognized by the server but is not supported by the target resource.

-The request method is recognized by the server but has been disabled for some reason.

This status code is usually accompanied by an error message that explains why the server could not recognize or support the request method. In some cases, this message may also provide guidance on how to resolve the issue.

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1. Check the server's logs to see what is causing the error

  1. Open a command prompt and type "netstat -ano" to view all of the active network connections.
  2. If you see any errors associated with the 501 error code, try to troubleshoot the problem by using one of the following techniques:
  • Check the server's configuration files to make sure that the port is open and the protocol is correct.
  • Use a different network cable to connect the server to the network.
  • Check the server's firewall settings to make sure that it is allowing outgoing traffic on the port that is being used for the exchange service.
  • If you are using a third-party Exchange server, try to contact the vendor for help.

2. Contact the website's administrator to report the error

The steps to follow to contact the website's administrator to report an error are as follows:

  1. Go to the website's home page and locate the "Contact Us" link.
  2. On the "Contact Us" page, find the "Report an Error" link and click on it.
  3. On the "Report an Error" page, provide the website administrator with the following information:
  • The error code that was generated
  • The website URL where the error occurred
  • A detailed description of the error
  1. If possible, please include any additional information that may help the administrator to understand the problem.
  2. Click on the "Submit" button to send the information to the website administrator.

3. Try reloading the page

  1. Open your browser and navigate to the website that is giving you the 501 error.
  2. Click on the Reload button on the toolbar.
  3. If the website is still giving you the 501 error, then you will need to contact the website owner or administrator for further assistance.

4. Check your internet connection

  1. Open your internet browser and go to the website that you were trying to access when you received the 501 error code.
  2. If you are still getting the 501 error code, try to access the website again and see if the error has gone away.
  3. If the error has not gone away, then you may need to check your internet connection.
  4. To check your internet connection, you will need to open a web browser and go to the website speed test.
  5. At the website speed test, you will need to enter your internet service provider (ISP) and your internet connection type (wired or wireless).
  6. Once you have entered your information, the website will start to measure your internet speed.
  7. If your internet speed is below the minimum speed required for the website, then you may have a problem with your internet connection.
  8. To fix the problem, you will need to either upgrade your internet connection or fix the problem with your internet connection.

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