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How do I fix error code 80711008 when I try to connect to the Playstation Network?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

The 80711008 psn error code is a Playstation Network error code that is typically caused by a connection issue. This can be due to a variety of factors, such as a poor internet connection, a problem with your router, or a problem with your Playstation account. This error code can also be caused by a problem with the Playstation Network itself.

Users typically search for a solution by asking about:

  • error code 80711008
  • 80711008 psn

1. Restart your PS4 system

To restart your PS4 system, press the power button to turn it off, wait one minute, then press the power button to turn it on. Press the PlayStation button to open the menu. To restart the system, highlight “System”, press the X button, and then choose “Restart System”.

2. Go to [Settings] > [Network] > [Set Up Internet Connection], and then select [Custom]

  1. Open Settings on your phone.
  2. Tap Network.
  3. Select Set Up Internet Connection.
  4. Select Custom.
  5. Enter your phone's IP address.
  6. Enter your phone's DNS servers.
  7. Select Use my ISP's DNS servers.
  8. Select Use my mobile operator's DNS servers.
  9. Enter your Wi-Fi password.
  10. Tap Save.

3. Select your Wi-Fi network name from the list of available SSIDs

To select your Wi-Fi network name, open the Wi-Fi settings on your device. Select the Wi-Fi network you want to connect to, and then enter the network name.

If you didn't find success with an option above, then try:

  1. Enter your Wi-Fi password.
  2. Select [Automatic] for IP Address Settings, [Do Not Specify] for DHCP Host Name, and then select [Manual] for DNS Settings.
  3. Enter the Primary DNS and Secondary DNS values from your ISP.
  4. Select [Enable] for UPnP, and then select [Do Not Use] for Proxy Server.
  5. Save your settings, and then test your internet connection.