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How do i fix the "807B0193" error?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

The 807b0193 error code is a Windows Update error. It occurs when the Windows Update service is not able to connect to the Microsoft Update server. This can happen if the server is down, or if there is a problem with your Internet connection.

Other common searches for this error include:

  • xbox 360 error code 807b0193
  • 807b0193

1. Delete the update from your download history and try again

  1. On your computer, open the Microsoft Update website.
  2. In the “My Updates” section, right-click the update for which you want to delete it from your download history.
  3. Select “Remove from download history.”
  4. Click “Yes” to confirm the deletion.
  5. Try to install the update again. If it still fails to install, try to restore your download history from a previous point.

2. If you're on a metered connection, disable Windows Update temporarily and reconnect to an unmetered connection

  1. Open the Control Panel.
  2. Under the System and Security category, click Windows Update.
  3. On the Windows Update window, click the Settings tab.
  4. Under the General category, click Change settings.
  5. Under the Updates category, click the check box next to "Use metered connections for updates."
  6. Under the Available updates category, click the check box next to "Auto update."
  7. Under the Download updates automatically (recommended) or Download updates but let me choose when to install them option, click the Change settings button.
  8. Under the Updates category, click the check box next to "Auto install updates when connecting to metered connections."
  9. Under the Schedule updates option, click the Change settings button.
  10. Under the Download updates automatically (recommended) or Download updates but let me choose when to install them option, click the Change settings button.
  11. Under the Install updates automatically option, click the Change settings button.
  12. Under the When connecting to a metered network or WiFi option, click the Change settings button.
  13. Under the Use metered connections for updates option, click the Change settings button.
  14. Under the Schedule updates option, click the Change settings button.
  15. Under the Install updates automatically option, click the Change settings button.
  16. Under the When connecting to a metered network or WiFi option, click the Change settings button.
  17. Under the Use metered connections for updates, click the OK button.

3. Run the Windows Update Troubleshooter and see if it can fix the problem

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  1. Open the Windows Update Troubleshooter by pressing Windows key + X and selecting Troubleshoot.
  2. On the Troubleshooting Information tab, select the Update problem.
  3. On the next screen, select Troubleshoot Update Services.
  4. If the problem is with the Windows Update service, the next screen will show you the service status. If the service is not running, click Start and then try to restart the service.
  5. If the problem is with an update, the next screen will show you available updates and the status of the update. If the update is not installed, click Install to install it.
  6. If the problem is with a component of the Windows Update service, the next screen will show you the component status. If the component is not running, click Start and then try to restart the component.
  7. If the problem is with a user account, the next screen will show you the account status. If the account is not configured to use the Windows Update service, click Set up and then try to configure the account to use the Windows Update service.
  8. If the problem is with a computer, the next screen will show you the computer status. If the computer is not connected to the Internet, click Check for updates and then try to connect to the Internet.

4. Restart your computer and try again

  1. Click on the Start button and type "cmd" into the search bar.
  2. When the Command Prompt window appears, type "powercfg -restart" and press Enter.
  3. Your computer will restart and you will be prompted to sign in.
  4. Type your user name and password and press Enter.
  5. After you sign in, type "powercfg -reboot" and press Enter.
  6. Your computer will restart and you will be prompted to sign in again.
  7. Type your user name and password and press Enter.
  8. After you sign in, type "powercfg -reboot" and press Enter.

5. Reset the Windows Update Components

The steps to reset the Windows Update Components are as follows:

  1. From the Windows Start Menu, click on the All Programs entry.
  2. In the All Programs entry, click on the Windows Update entry.
  3. On the Windows Update window, click on the Settings button.
  4. On the Settings window, click on the Update tab.
  5. In the Update tab, under the Updates heading, click on the Restart Now button.
  6. After the computer restarts, Windows will start the Windows Update process again.
  7. When the Windows Update process has finished, click on the OK button.
  8. Click on the OK button again to exit the Windows Update window.

Some users might also have success with the following opitons:

  1. Try downloading the update manually.
  2. Use the DISM tool to repair your Windows image.
  3. Reinstall Windows 10.