How do I fix Amazon error code 5229?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

If you're seeing error code 5229 on your Amazon Fire TV device, it typically points to an issue with the network connection. This means that the device is unable to connect to the Amazon servers or the connection is taking too long. There are a few things you can try to fix this issue:

  1. Restart your device: This will give the device a chance to reconnect to the Amazon servers.

  2. Check your network connection: Make sure that your device is connected to the internet and that the connection is strong.

  3. Check for updates: There may be an update available for your device that will fix this issue.

  4. Contact Amazon customer support: If you're still seeing error code 5229, then you may need to contact Amazon customer support for further assistance.

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1. Try again later

  1. Go to the Amazon website.
  2. On the home page, click the “Your Account” tab.
  3. On the “Your Account” page, click the “Your Orders” tab.
  4. On the “Your Orders” page, click the “View your order” link in the “Your Order Details” column.
  5. On the “View your order” page, click the “Reorder items” link in the “Your Order Details” column.
  6. On the “Reorder items” page, click the “Select items to reorder” link in the “Your Order Details” column.
  7. On the “Select items to reorder” page, click the “Add to cart” link in the “Your Order Details” column.
  8. On the “Add to cart” page, click the “Checkout” link.
  9. On the “Checkout” page, click the “I’m sorry, there was a problem” link.
  10. On the “I’m sorry, there was a problem” page, click the “Try again” link.

2. Check the Amazon Help page for this error code

The first step would be to open up the Amazon website. Once you are on the website, you will need to click on the “Help” tab located in the top right-hand corner. From here, you will need to select the “Troubleshooting” option. Once you have selected the Troubleshooting option, you will be presented with a number of different options. The first option that you will want to click on is the “Error Codes” option. From here, you will be able to see a list of the different error codes that are available on the Amazon website. The error code that you are seeing, which is 5229, is located in the “General” section of the Error Codes list. In order to fix this error code, you will first need to identify the problem that is causing it to occur. Once you have identified the problem, you will then need to take the necessary steps to fix it. Some of the steps that you may need to take in order to fix the error code 5229 include clearing your browser’s cache, clearing your browser’s cookies, and disabling your ad blocker. If the problem still persists, you may need to try a different web browser.

3. Contact Amazon customer service

  1. Go to the Amazon website and sign in.
  2. Click on "Help" in the top left corner of the screen.
  3. Click on "Contact Us" in the top right corner of the screen.
  4. Enter your Amazon account information.
  5. Click on "Contact Us" in the top right corner of the screen.
  6. Click on "Error Code" in the list of topics.
  7. Enter the Amazon error code 5229 in the "Error Code" field.
  8. Click on "Submit" to send your request to Amazon customer service.