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How do I fix Amazon error code 9353?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

When a customer attempts to make a purchase on Amazon, error code 9353 may appear. This error code indicates that the customer's credit card was declined. There are a few reasons why this may happen, including:

-The customer's credit card may have expired.

-The customer may have reached their credit limit.

-There may be an issue with the customer's bank.

If you encounter this error code, you should first check to see if the customer's credit card is valid and has not expired. If the card is valid, you can try contacting the customer's bank to see if there is an issue on their end.

1. Check the URL and try again

  1. Open your web browser and go to Amazon.com.
  2. Enter the URL that you were trying to access and hit Enter.
  3. If the page loads correctly, you can disregard this step. If the page fails to load, follow these steps: a. Click the “History” link on the left side of the browser. b. Click the “Back” button on your browser. c. Enter the URL that you were trying to access again and hit Enter.
  4. If the page loads correctly, you can disregard this step. If the page fails to load, follow these steps: a. Click the “History” link on the left side of the browser. b. Click the “Back” button on your browser. c. Enter the URL that you were trying to access again and hit Enter.
  5. If the page loads correctly, you can disregard this step. If the page fails to load, follow these steps: a. Click the “History” link on the left side of the browser. b. Click the “Back” button on your browser. c. Enter the URL that you were trying to access again and hit Enter.
  6. If the page loads correctly, you can disregard this step. If the page fails to load, follow these steps: a. Click the “History” link on the left side of the browser. b. Click the “Back” button on your browser. c. Enter the URL that you were trying to access again and hit Enter.
  7. If the page loads correctly, you can disregard this step. If the page fails to load, follow these steps: a. Click the “History” link on the left side of the browser. b. Click the “Back” button on your browser. c. Enter the URL that you were trying to access again and hit Enter.

2. Check the spelling of the URL

The first step is to open up your web browser and visit the URL that you are having trouble with. Once you are on the page, you will need to look for any spelling errors. If you find any errors, you will need to fix them. You can use a spell checker or a dictionary to fix the spelling errors. Once you have fixed the spelling errors, you can try to reload the page to see if the error has been resolved.

3. Check the browser settings

1.Open the browser and type "about:config" in the address bar. 2.If the about:config page does not open, click on the "Preferences" button in the toolbar and then on the "Network" panel. 3.Type "browser.config.proxy.http.proxyHost" in the "Search text box" and press Enter. 4.If the "browser.config.proxy.http.proxyHost" preference does not exist, type "browser.config.proxy.http.proxyPort" and press Enter. 5.Type "browser.config.proxy.http.proxyUser" in the "Search text box" and press Enter. 6.If the "browser.config.proxy.http.proxyUser" preference does not exist, type "browser.config.proxy.http.proxyPass" and press Enter. 7.If the "browser.config.proxy.http.proxyPass" preference does not exist, type "http.proxy.protocol" and press Enter. 8.Type "http.proxy.server" and press Enter. 9.Type "localhost" in the "Search text box" and press Enter. 10.Click on the "Sites" button. 11.Click on the "PROXY" tab. 12. Click on the "Add" button. 13. Type "amzn.com" in the "Host" text box and press Enter. 14. Type "localhost" in the "Port" text box and press Enter. 15. Press OK. 16. Restart your browser.

If the answers above didn't work then you should also try:

  1. Check the internet connection
  2. Try a different browser
  3. Try a different device
  4. Try a different internet connection
  5. Clear the browser cache
  6. Reset the router
  7. Contact Amazon customer service