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How can I fix the error code 2318 in Bluestacks?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

The Bluestacks Error Code 2318 is an error that can occur when you are trying to install the Bluestacks App Player on your Windows PC. This error is usually caused by a corrupt or damaged installation file.

Users typically search for a solution by asking about:

  • error code 2318 bluestacks
  • bluestacks error code 2318

1. Restart your computer and try again

  1. Open the Start menu and click on "Control Panel".
  2. Under "System and Security", click on "Restart".
  3. Click on "Yes" to confirm.
  4. After your computer has restarted, try to open bluestacks again.

2. Try using an older version of Bluestacks

First, try uninstalling Bluestacks from your device if it is already installed. Next, go to this link and download the older Bluestacks version. Once you have downloaded the older Bluestacks version, open it and install it on your device. Once the older Bluestacks is installed, try launching it and see if the error code 2318 is gone.

3. Check for updates to Bluestacks and your operating system

  1. Open "Settings" on your mobile device.
  2. Tap "About phone."
  3. Tap "Software updates."
  4. If there are any updates available, they will be listed here. Tap "Install."
  5. Tap "OK."
  6. Your mobile device will then update.
  7. If the update does not fix the bluestacks error code 2318, repeat steps 4-6.

4. Disable your antivirus software and try again

  1. Navigate to the main menu of your antivirus software and select "Disable."
  2. Confirm your decision by clicking "Disable."
  3. Restart your computer.
  4. Attempt to install bluestacks again.
  5. If errors continue, contact your antivirus software manufacturer for assistance.

5. Contact Bluestacks customer support

  1. Open Bluestacks and click on the "Settings" option.
  2. Click on the "Help" tab and select "Contact Us" from the drop-down menu.
  3. Enter your email address in the "Email Address" field and click on the "Submit" button.
  4. A confirmation email will be sent to you with further instructions.
  5. Follow the instructions in the confirmation email to contact Bluestacks customer support.