Cablevision DVR is a digital video recorder that allows users to record and store television programs. This error code occurs when the DVR is unable to connect to the Cablevision network.
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1. Contact customer support
- First, contact the customer support number on the cablevision dvr.
- Next, provide as much information as possible about the problem.
- After the customer support representative has received all the necessary information, they will begin to investigate the issue.
- Depending on the severity of the problem, the customer support representative may need to send the cablevision dvr in for repairs.
2. Check all connections
- Open the "Cablevision" app on your TV
- Select the "Network" tab
- Under "Connection Status" select "All Connections"
- If there are any errors, click on the error and follow the instructions to fix it
3. Restart the cable box
- Open the "Cable TV" app on your TV
- Select the "TV" icon
- Select "Settings"
- Select "Cable TV"
- Select "Restart Cable Box"
- Confirm your selection
4. Update the firmware
- Power off the cablevision DVR
- Disconnect the power cord from the DVR
- Open the cover on the front of the DVR
- Locate the firmware update cartridge
- Remove the firmware update cartridge
- Insert the firmware update cartridge into the DVR
- Close the cover on the front of the DVR
- Plug in the power cord to the DVR
- Press the power button to turn on the DVR
- Follow the on-screen instructions to update the firmware
5. Replace the cable box
- Turn off the power to the cable box.
- Remove the screws that hold the cover in place.
- Lift the cover off of the cable box.
- Remove the old cable box cable.
- Install the new cable box cable.
- Replace the cover.
- Replace the screws.