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How do you fix the error code 505 when you can't install the app?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

The "Can't install app" error code 505 is a general error code that indicates that an app could not be installed on a device. This error code can occur for a variety of reasons, including but not limited to:

-The app is not compatible with the device

-The app is not compatible with the Android version

-There is not enough storage space on the device

-The app is not compatible with the processor on the device

-The app is not compatible with the screen resolution on the device

This error code can also occur if the app was not downloaded from the Google Play Store. In order to fix this error code, it is recommended that you try to download the app from the Google Play Store again. If the app is still not compatible with the device, then it is recommended that you try to find an alternative app.

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1. Try again later: The error might be temporary and you can try again later

  1. If you are using a mobile device, try restarting your device.
  2. If you are using a desktop or laptop computer, try uninstalling and reinstalling the app.
  3. If you are using a mobile device, try checking your network connection and reboot your device.
  4. If you are using a desktop or laptop computer, try unplugging your device from the network and then plugging it back in.
  5. If you are using a mobile device, try restarting your device and then reinstalling the app.

2. Clear cache and data: Clearing the app's cache and data can sometimes fix this problem

To clear the cache and data on an Android device:

  1. Open the Android device's Settings app.
  2. Under "Apps," tap the app you're having problems with.
  3. Under "Data," tap "Clear cache."
  4. Under "Clear data," you can either select "All data" or "Specific data."
  5. Tap "Clear data."

3. Uninstall and reinstall the app: If clearing the cache and data doesn't fix the problem, you can try uninstalling and reinstalling the app

  • Open the Google Play Store on your device
  • Tap on the three lines in the top left corner
  • Scroll down and tap on the Uninstall button
  • Tap on the reinstall button
  • Enter your phone number and tap on the reinstall button
  • Tap on the Install button
  • The app will be reinstalled and you will be prompted to open it
  • If the problem still persists, please contact customer service at 1-855-859-2056.

4. Restart your device: A restart might fix the problem

  1. Tap on the Home button and then swipe up from the bottom of the screen to open the app drawer.
  2. Tap on the Settings icon.
  3. Tap on General and then tap on Restart.
  4. After your device has restarted, tap on the Start button and then tap on All Apps.
  5. Tap on the App you want to install and then tap on the install button.
  6. After the installation has finished, tap on the app to open it.

5. Check your storage: This error can sometimes be caused by low storage

you need to free up space on your device by deleting unnecessary files. 1. From the Home screen, tap Settings. If you're getting this error message, uninstall the app and reinstall it. If the problem persists, try one of these solutions: Clear storage space on your device. First, try deleting unnecessary files from your device. If that doesn't work, try using a different device. If that still doesn't work, try contacting the developer of the app.

If the answers above didn't work then you should also try:

  1. Check for updates: Make sure you have the latest version of Android and the app.
  2. Factory reset: If nothing else works, you can try a factory reset.