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How to fix Canon mp470 error code 5100?

Published on April 9th, 2022

The Canon MP470 error code 5100 indicates that there is a problem with the printer's ink cartridge carriage. This error code can occur for a number of reasons, such as a misaligned ink cartridge, a foreign object in the carriage, or a problem with the printer's carriage motor. To fix this error, try resetting the printer, aligning the ink cartridges, or cleaning the carriage.

1. Restart your printer and computer

  1. Turn off the printer and computer.
  2. Remove the ink cartridges and the paper from the printer.
  3. Remove the power cord from the printer.
  4. Remove the screws that hold the printer cover in place.
  5. Lift the cover off the printer.
  6. Remove the print head.
  7. Clean the print head using a vacuum cleaner and a can of compressed air.
  8. Replace the print head if necessary.
  9. Replace the screws that hold the cover in place.
  10. Turn on the printer and computer.
  11. Reconnect the power cord to the printer.
  12. Replace the ink cartridges and the paper in the printer.
  13. Replace the printer cover.

2. Update your printer drivers

If you are having problems with your Canon printer, it is likely that you need to update your printer drivers. This process will help to fix any errors that may be preventing your printer from working properly. To begin, you will need to locate the driver files for your printer. This can be done by clicking on "Start" and clicking on "Control Panel." From here, you will need to click on "Printers and Faxes" and then on "Printer Driver." You will then need to double-click on the driver file that you need to update. Once you have done this, you will need to click on "Update Driver." This will help to install the new driver onto your computer. Once the driver has been updated, you will need to restart your computer in order for the changes to take effect. If you are still having problems with your printer, you may need to contact Canon customer service for further assistance.

3. Clean the print head

  1. Remove the print head cover by pushing down on the tabs on either side and pulling it off.
  2. Unplug the power cord from the printer.
  3. Remove the two screws that secure the print head to the frame.
  4. Carefully remove the print head from the frame.
  5. Clean the print head using a soft cloth and a mild detergent.
  6. Reinstall the print head onto the frame, replacing the screws.
  7. Plug the power cord back in to the printer and reattach the print head cover.

4. Check for printer jams

  1. Check if the printer is receiving print jobs. If the printer is not receiving print jobs, then the problem is with the printer and not with the computer.
  2. Check to see if the paper is loaded correctly into the printer.
  3. If the paper is loaded correctly, check to see if the paper is loaded correctly into the printer’s feeder.
  4. If the paper is loaded correctly, check to see if the paper is loaded correctly into the printer’s transport mechanism.
  5. If the paper is loaded correctly, check to see if the paper is loaded correctly into the printer’s output tray.
  6. If the paper is loaded correctly, check to see if the paper is loaded correctly into the printer’s main print chamber.
  7. If the paper is not loaded correctly, the problem is with the printer and not with the computer.

Still not working? maybe try one of these options:

  1. Reset your printer.