How to fix Chrome error code 5?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

There are a few reasons that you might see the Chrome error code 5. The first reason is that the website you're trying to visit is down or experiencing technical difficulties. This is usually the case when a website is undergoing maintenance or experiencing a high amount of traffic.

The second reason you might see this error is that your internet connection is not strong enough to load the website. This can be due to a slow internet connection, or because you're trying to access the website from a crowded area with a lot of people using the same connection (like a coffee shop or airport).

The third reason for this error is that the website you're trying to visit is blocking Chrome. This can happen for a variety of reasons, but usually it's because the website is only meant for use with a different browser.

If you see the Chrome error code 5, it's likely because the website you're trying to visit is down, your internet connection is weak, or the website is blocking Chrome.

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1. Check your internet connection

  1. In Chrome, open the "Tools" menu and select "Internet Options".
  2. On the "Connection" tab, click the "Test" button.
  3. If the "Test" button fails, your internet connection may be faulty. Try connecting to a different internet service provider, or try a different browser. If the "Test" button still fails, your internet connection may be blocked by your firewall. In that case, you'll need to contact your firewall administrator to unblock the connection.
  4. If the "Test" button succeeds, your internet connection is probably working fine. If you still experience Chrome error code 5, please let us know and we'll help you troubleshoot the issue.

2. Try reloading the page

  1. Type chrome://settings/ into the address bar
  2. Click on the "Advanced" link under the "Settings" heading
  3. Under the "General" heading, click on the "Reload" button
  4. If the "Reload" button is not visible, click on the "More tools" link under the "Tools" heading and click on the "Reload" button.

3. Clear your cookies and cache

  1. In Chrome, click on the three lines in the top right corner of the browser window. 2.Select "Settings" from the menu that appears. 3.Select "Advanced" from the Settings menu. 4.Under "Privacy," click on "Clear browsing data." 5.In the "Clear browsing data" window, click on the "Cookies and other site data" tab. 6.Select the cookies and cache you want to clear. 7.Click on the "Clear" button. 8.Click on the "Close" button to finish clearing your cookies and cache.

4. Try using a different browser

First, make sure you are using the most up-to-date browser available. Chrome users can update their browser using the "chrome://browser/update" link. Next, try using a different browser. If you are using a desktop computer, you can try using Mozilla Firefox, Microsoft Edge, or Opera. If you are using a laptop or mobile device, you can try using Apple Safari, Google Chrome, or Opera Mobile. If you are still experiencing trouble, you can try using a different computer or device. You can also try using a different browser extension or setting up a personal firewall.

5. Contact your ISP or website administrator

  1. Open Chrome and click on the three lines in the top right corner
  2. Click on "Settings"
  3. Click on "Advanced"
  4. Under "Network" click on "Connections"
  5. Under "Content" click on "Website"
  6. Click on the website you are having trouble with and fill out the form
  7. Click on "Submit"
  8. Click on "OK"
  9. Restart Chrome

Still not working? maybe try one of these options:

  1. Check your computer for malware
  2. Reset your modem or router
  3. Try using a different DNS server
  4. Check for browser updates
  5. Try accessing the page from another device