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How to fix CoinExchange access denied?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

The "coin exchange access denied" error code occurs when a user tries to access the coin exchange feature on a website or in an app but is not authorized to do so. This can happen for a number of reasons, such as if the user is not logged in, if they do not have a subscription, or if their account has been suspended. If you are seeing this error code, it means that you do not have permission to use the coin exchange feature.

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  • coinexchange error code 15
  • coin exchange access denied

1. Check that the user has the correct permissions to access the coin exchange

The first step to checking permissions is to open up a web browser and navigate to the coin exchange's website. Once there, you will need to enter in your address and password in order to log in. Once you have logged in, you will be taken to the account overview page. On this page, you will need to check the "Access permissions" box to ensure that you have the correct permissions to access the coin exchange. If you do not have the correct permissions, please contact the coin exchange's support team for assistance.

2. Try accessing the coin exchange from a different computer or browser

  1. Open up a web browser and navigate to the coin exchange’s website.
  2. Once you are on the website, click on the “login” button in the top left corner.
  3. Enter your username and password and click on the “login” button again.
  4. If you are having trouble logging in, you can try resetting your password by clicking on the “reset password” link in the top right corner.
  5. Once you have logged in, you will be brought to the main page of the coin exchange.
  6. In the top left corner of the page, you will see a list of all of the coins available on the coin exchange.
  7. To buy or sell coins, click on the “buy” or “sell” link corresponding to the coin you want to purchase or sell.
  8. In the “buy” or “sell” page, you will be able to select the amount of coins you want to purchase or sell, as well as the price you want to pay for the coins.
  9. Once you have made your purchase or sale, click on the “submit” button to finalize the transaction.
  10. If you have any questions or problems while trying to access the coin exchange, you can contact customer service by clicking on the “contact us” link in the top right corner of the page.

3. Contact the administrator of the coin exchange to troubleshoot the issue

The first step would be to contact the administrator of the coin exchange to troubleshoot the issue. They would need to be able to identify the cause of the access denied and take steps to fix it.

4. Clear the cookies and cache on the computer or browser that is being used to access the coin exchange

  1. Open the web browser that is being used to access the coin exchange and click on the “Tools” menu.
  2. Click on “Internet Options” and then on the “Security” tab.
  3. Click on the “Cookies” button and then on the “Clear Cookies” button.
  4. Click on the “Delete All Cookies” button to clear all cookies on the computer.
  5. Click on the “Close” button to close the Internet Options window.
  6. Restart the browser to clear the changes that were made.

5. Try accessing the coin exchange using a different internet connection

The first step would be to try accessing the coin exchange using a different internet connection. If the coin exchange is accessible using a different internet connection, then the problem may be with the coin exchange's website or server. If the coin exchange is inaccessible using a different internet connection, then the problem may be with the coin exchange's security measures or with the coin exchange's network.