The Disney Plus Error Code 83 is an error that occurs when trying to stream content from the Disney Plus app. This error code is usually caused by a problem with the Disney Plus app or a problem with the device that you are using to stream content from the app.
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1. Check your internet connection
- Open the internet browser on your device
- Type in "www.disney.com" into the address bar
- If the website loads correctly, there may be a problem with your internet connection. In this case, you will need to check your internet connection settings to see if they are correct.
- If the website does not load correctly, there may be a problem with your device. In this case, you will need to replace your device's internet connection cable.
2. Restart your device
- First, turn off your device by pressing and holding the power button until you see the message “Press and hold to power off”.
- Next, take out the battery and plug in your device to the wall outlet.
- After your device is plugged in, release the power button.
- Hold down the “power” button until the device starts up.
- Select the “boot mode” by pressing the “power” button and the “volume down” button at the same time.
- Press the “power” button to select the “recovery mode”.
- Select “apply update from SD card” by pressing the “power” button and the “volume up” button at the same time.
- Select “yes” to the prompt that asks if you want to update your device.
- After the update is complete, select “reboot system now” by pressing the “power” button.
- After your device reboots, check for the disney plus error code 83. If the error code is not fixed, repeat steps 6-10.
3. Clear the cache and cookies on your browser
- Open your browser and type in "chrome://settings/cookies"
- Under "History" click on the "Clear Cookies and Data" button.
- Under "History" again, click on the "Clear History" button.
- Under "History" again, click on the "Clear Cache" button.
- Restart your browser.
4. Try using a different browser
In order to try using a different browser, you need to navigate to the Disney Plus website and sign in. Once you're logged in, you'll need to click on the three lines in the top left corner of the screen. From here, you'll need to select "Settings." From the "Settings" page, you'll need to click on the "Advanced" tab. From the "Advanced" tab, you'll need to select the "Browser" option. From the "Browser" option, you'll need to select the "Default Browser" option. From the "Default Browser" option, you'll need to select the "Google Chrome" option. From the "Google Chrome" option, you'll need to click on the "OK" button. From the "OK" button, you'll need to click on the "Apply" button. From the "Apply" button, you'll need to click on the "OK" button.
5. Contact Disney+ customer support
If you are experiencing an error code 83 on your Disney+ account, the first step is to try and troubleshoot the issue on your own. If you are unable to resolve the issue, you can then contact customer support. To contact customer support, you will need to visit the Disney+ website and sign in. Once you are logged in, you can click on the "Help" tab and then "Contact Us." On the "Contact Us" page, you will need to provide your account number, the error code that you are experiencing, and your contact information. You will also need to provide your phone number and email address in order to receive a response. If you do not have a phone number or email address, you can contact customer support through social media. You can find the Disney+ social media pages on Facebook, Twitter, and Instagram.