This error code is caused by a problem with the Windows 10 update process. When trying to update Windows 10, the process gets stuck and displays the error code 268d3. This can happen for a number of reasons, but most often it is caused by a corrupt or incomplete download of the update files. It can also be caused by a problem with the Windows Update service itself, or by a third-party service that is interfering with the update process. Whatever the cause, this error can be frustrating because it prevents you from completing the Windows 10 update.
There are a few things you can try to fix this error. First, try restarting your computer and then try updating again. If that doesn't work, try running the Windows Update troubleshooter tool. This will scan for any problems with the update process and try to fix them. If that doesn't work, you can try manually downloading the update files from Microsoft's website and then installing them. Finally, if nothing else works, you can try resetting Windows 10 back to a clean install. This will remove all of your files and settings, so make sure you backup anything important first.
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1. Restart your computer and try again
- If you are using a mouse, point to the upper-right corner of your screen, hold down the left mouse button, and drag the cursor to the lower-right corner of your screen. You will see a black screen with a cursor.
- If you are using a keyboard, press the Restart key.
- Select your language and click on the Advanced startup.
- Select the “Windows 10” option.
- Click on the “Troubleshoot” button.
- Select the “Advanced options” button.
- Click on the “Startup Settings” button.
- Click on the “Restart” button.
- After your computer restarts, try to start your computer again.
2. Update your drivers
There are a few different ways to go about updating your drivers.
- Go to the Device Manager and under the Display adapters section, right-click on the device that is causing the error and select Update Driver.
- Go to the website of the manufacturer of your computer hardware and search for the latest driver for your device.
- Install the latest driver from the manufacturer’s website.
- If the driver from the manufacturer’s website does not solve the error, try downloading the driver from a third-party website.
- If the driver from a third-party website does not solve the error, try installing the driver from the original CD that came with your computer or from the installation disk that came with your hardware.
3. Scan your computer for malware
- Start your computer and sign in.
- Click the Start button, type "cmd" in the search bar, and press Enter.
- At the command prompt, type "scannow" and press Enter.
- If you receive a message that says the scan cannot start because of an error, follow these instructions to fix the error.
- If the scan completes successfully, you will receive a message that says "The scan completed successfully."
- Click the OK button to close the command prompt.
4. Clean your registry
- Open the "Start" menu and click "Run."
- In the "Run" window, type "regedit" and click "OK."
- In the "Registry Editor" window, navigate to the following location: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
- In the "Winlogon" registry key, delete the "268d3" string value.
- Close the "Registry Editor" window.
- Restart your computer.
Still not working? maybe try one of these options:
- Try a System Restore.
- Run the SFC scan.
- Run a DISM scan.
- Use the Startup Repair tool.
- Run the DISM tool.
- Use the System File Checker tool.