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How do I fix error code 022-2931?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

The error code 022-2931 is a Nintendo Switch error code that indicates an issue with the system's software. This can be caused by a variety of factors, including a corrupt or incomplete download, a problem with the system's storage, or a problem with the system's software. This error code can also be caused by a hardware problem, such as a damaged or defective SD card.

1. Restart the computer and try again

Restarting the computer will restart the computer and attempt to fix the error.

2. Update the game to the latest version

  1. Go to the Origin website and sign in.
  2. Click on the "Origin" button in the top left corner of the Origin window.
  3. On the "Origin" page, click on the "Games" tab.
  4. On the "Games" tab, under the "Origin Games" heading, click on the "Update Now" button.
  5. On the "Update Now" page, click on the "Update" button.
  6. On the "Update" page, click on the "Verify" button.
  7. On the "Verify" page, click on the "Install Now" button.
  8. On the "Install Now" page, click on the "Install" button.
  9. After the update is complete, click on the "Play" button to start the game.

3. Delete the game and reinstall it

  1. On your Xbox One, open the Guide.
  2. Select the Settings icon.
  3. Select System.
  4. Select Games and Apps.
  5. Select the game that you want to delete.
  6. Select the Delete button.
  7. Select Yes to confirm.
  8. Reinstall the game.
  9. Select the game that you want to reinstall.
  10. Select the Install button.
  11. Select the game that you want to reinstall.
  12. Select the Reinstall button.
  13. Select Yes to confirm.
  14. When the game is reinstalled, select the Sign In button.
  15. Enter your Xbox Live account information.
  16. Select the Sign In button.
  17. Select the Profile icon.
  18. Select the My Games and Apps tab.
  19. Select the game that you want to reinstall.
  20. Select the Reinstall button.
  21. Select Yes to confirm.
  22. When the game is reinstalled, select the Sign In button.
  23. Enter your Xbox Live account information.
  24. Select the Sign In button.
  25. Select the Profile icon.
  26. Select the My Games and Apps tab.
  27. Select the game that you want to reinstall.
  28. Select the Reinstall button.
  29. Select Yes to confirm.

Still not working? maybe try one of these options:

  1. Contact the game developer for support.