How do you fix the error code: 0x80000008?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

The 0x80000008 error code means that there is not enough memory available to run the program. This can happen if the program is trying to use more memory than is available on the computer, or if the program is not configured correctly to use the available memory.

Users typically search for a solution by asking about:

  • sorry, there was a problem while trying to connect to your account. (error code:0x80000008)
  • error code:0x80000008

1. Restart your computer and try again

  1. Start your computer and hold down the power button for a few seconds until you see a message on the screen telling you to release the power button.
  2. Follow the on-screen instructions to restart your computer.
  3. After your computer restarts, try to install the update again.

2. Check for updates and install any that are available

  1. Open the Control Panel.
  2. Click on the "System and Security" link.
  3. Click on the "Windows Update" link.
  4. On the "Windows Update" screen, click on the "Check for updates" link.
  5. If any updates are available, they will be displayed on the "Windows Update" screen.
  6. Click on the "Install updates" link.
  7. If you are prompted to restart your computer, click on the "Restart now" button.
  8. After your computer has restarted, check for any updates that were installed by clicking on the "Windows Update" link.

3. Run a virus scan using your preferred anti-virus software

  1. Open your anti-virus software.
  2. Click on the "Scan" tab.
  3. Select the files and folders you want to scan.
  4. Click on the "Start Scan" button.
  5. wait for the scan to finish.
  6. If the scan results show any errors, fix them and click on the "Fix Errors" button.
  7. Click on the "Finish Scan" button.

4. Try using a different browser

  1. Open the browser and go to the "Help" menu.
  2. Select "Browser Help."
  3. Select "About Firefox."
  4. In the "Error reporting" section, find the "Browser crash reports" button and click it.
  5. In the "Crash reports" section, find the "Error code" field and enter the error code.
  6. If the error code is not listed, click the "Add new report" button and enter the error code.
  7. Click the "Submit report" button.

5. Clear your browser's cache and cookies

  1. Open your browser and go to the "Tools" menu.
  2. Select "Internet Options."
  3. Under the "General" tab, click on the "History" button.
  4. Under the "History" tab, click on the "Clear" button.
  5. Click on the "Delete Cookies" button.
  6. Click on the "Clear Cache" button.

6. Disable any browser extensions or add-ons that might be causing the problem

  1. In the address bar, type "about:config" and press Enter.
  2. In the about:config page, click the "Extensions" tab.
  3. In the "Extensions" tab, search for the extension or add-on that you're trying to disable and double-click it to open its configuration page.
  4. To disable the extension or add-on, set the "Enabled" flag to "false."
  5. Click "Restart now" to apply the changes.

If the answers above didn't work then you should also try:

  1. Reset your browser to its default settings.
  2. Contact the website or service that is giving you the error.