Error code 0x80042405 happens when a user tries to access a file or folder on a remote computer that they do not have permission to access. This can happen if the user does not have the correct permissions set on their account, or if the file or folder is set to only allow certain users to access it.
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- error code 0x80042405
1. Restart the computer and try again
- Turn off the computer and disconnect all cables.
- Remove the battery and hard drive.
- Turn on the computer and wait for it to load the operating system.
- Reconnect all cables and turn on the computer.
- Enter the BIOS and change the boot order to CD/DVD first, then Hard Drive.
- Restart the computer and try the repair again.
2. Check for updates and install any that are available
- Open the Windows Update utility.
- In the left pane, click Check for updates.
- In the right pane, under Available updates, look for an update with the following title: “KB3073924 (OS Build 17763.221)”.
- If the update is available, click Download and install.
- If the update is not available, click Next.
- In the Select the updates to install dialog box, select the update with the following title: “KB3073924 (OS Build 17763.221)”, and click OK.
- Click Install.
- When the installation is complete, click Restart now.
3. Run the Windows Troubleshooter
To run the Windows Troubleshooter, open the Control Panel, and then click on the System and Security link. In the System and Security window, click on the Advanced System Settings link. On the Advanced System Settings window, click on the Troubleshooting tab. In the Troubleshooting tab, click on the Windows Troubleshooter link. On the Windows Troubleshooter window, click on the Next button. In the Windows Troubleshooter window, click on the Troubleshooting Steps button. In the Troubleshooting Steps window, click on the Repair Your Computer button. In the Repair Your Computer window, click on the Next button. In the Repair Your Computer window, click on the Finish button.
4. Reset the Windows Update Components
- Click on the Start button and type in "cmd"
- When cmd window pops up, type in "reset windows update"
- Follow the onscreen instructions to reset the Windows Update Components.
If the answers above didn't work then you should also try:
- Delete the SoftwareDistribution Folder.
- Try installing the updates in Safe Mode.
- Run the DISM tool.
- Perform a clean boot.
- Contact Microsoft support.