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How to fix the error code 0x80070005 - 0x90002?

Published on April 11th, 2022

The error code 0x80070005 - 0x90002 means that the Windows Update service is not running. This service is responsible for downloading and installing updates for the operating system. If this service is not running, the operating system will not be able to install updates.

There are a few reasons why this error code may occur. The most common reason is that the Windows Update service is not set to start automatically. This can happen if the service is disabled in the services manager or if the registry key that controls the service is set to disabled.

Another reason this error code may occur is if the Windows Update service is not registered correctly. This can happen if the service is not installed correctly or if the registry key that controls the service is damaged.

If the Windows Update service is not running, the operating system will not be able to install updates. This can lead to security vulnerabilities and stability issues. It is important to fix this error as soon as possible.

1. Restart your computer and then try to install the updates again

  1. Click "Start" and then "Shutdown"
  2. Restart your computer again
  3. Once your computer is restarted, click "Start" and then "Install Updates and Security"
  4. Click "Check for Updates" and then "Install Updates and Security"
  5. If the updates are not installed, click "Install Updates and Security" and then "Check for Updates"
  6. If the updates are still not installed, click "More Information" and then "Microsoft Knowledge Base Article 2535944"
  7. Click "Yes" to restart your computer and then "No" to continue with the installation
  8. Follow the instructions that appear on your screen to install the updates.

2. Try installing the updates in Safe Mode

  1. Start your computer in Safe Mode.
  2. Click on the Start button and then click on the All Programs menu.
  3. Click on the Accessories menu and then click on the System Tools menu.
  4. Click on the Update Driver software.
  5. Click on the Update Driver software and then click on the Search for Updates button.
  6. Click on the Search for Updates button and then click on the Install button.
  7. Click on the Install button and then click on the Finish button.
  8. When the installation is finished, restart your computer.

3. Run the Windows Update Troubleshooter and see if it can fix the problem

The steps to run the Windows Update Troubleshooter are:

  1. From the Start screen, type "windows update" and then press Enter.
  2. On the Home screen, click the Check for updates icon.
  3. On the Check for updates screen, click the Check for updates with the most recent fixes first button.
  4. In the list of updates, click the Fix problems with Windows Update button.
  5. In the Windows Update Troubleshooter window, click the Next button.
  6. In the list of issues, click the one that you are experiencing.
  7. In the details of the issue, click the Next button.
  8. In the Details of the fix pane, click the Install now button.
  9. In the Confirm installation window, click the Install button.
  10. In the Installation progress window, click the Finish button.
  11. In the Windows Update Troubleshooter window, click the Close button.

4. Clear the SoftwareDistribution folder and try installing the updates again

  1. Open a Command Prompt as Administrator and type the following command: sc delete SoftwareDistribution
  2. Restart the computer.
  3. Try installing the updates again. If the problem is still present, then you will need to follow the steps in the article above to remove the software distribution folder and try reinstalling the updates again.

Some users might also have success with the following opitons:

  1. Reset the Catroot2 folder.
  2. Disable your antivirus software and try installing the updates again.
  3. Download and install the updates manually.