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How do I fix error code 0x80080005 - 0x90017?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

The 0x80080005 - 0x90017 error code indicates that the computer is unable to connect to the Windows Update servers. This can happen for a number of reasons, including incorrect DNS settings or a firewall blocking access to the Windows Update servers.

1. Restart your computer and try again

  1. Restart your computer.
  2. If the problem persists, try to reinstall the application or hardware that is causing the error.
  3. If the problem persists, try to troubleshoot the issue with Microsoft support.

2. Update Windows

  1. Boot your computer into Safe Mode with Networking.
  2. Click "Start" and then "Control Panel".
  3. Double-click "System and Security" and then click "Windows Update".
  4. On the "Windows Update" page, click "Check for updates".
  5. If there are any updates available, click "Update now" to install them.
  6. If there are no updates available, click "Install updates from the Microsoft Update Catalog".
  7. On the "Windows Update" page, click "Install updates".
  8. On the "Install updates" page, select the updates that you want to install.
  9. Click "Install" to install the updates.
  10. After the updates are installed, reboot your computer.
  11. If you still experience the error code 0x80080005 - 0x90017, repeat the steps to update Windows.

3. Update your drivers

  1. Check for updates by going to Start -> Settings -> Update and security -> Windows Update
  2. If there are updates available, click on the “check for updates” button.
  3. If there are updates available, Windows will show you the available updates and ask you to install them.
  4. If you want to install the updates without being prompted, click on the “install updates” button.
  5. Once the updates have been installed, Windows will restart.

4. Run the Windows Store Apps Troubleshooter

  1. Open the Start menu and type "Troubleshooting"
  2. When the Troubleshooting window opens, click on "Windows Store Apps"
  3. On the left hand side of the window, click on "Troubleshoot problems with Windows Store apps"
  4. On the right hand side of the window, click on "Run the troubleshooter"
  5. In the troubleshooter window, click on "Next"
  6. In the "Troubleshooting steps" window, click on "Next"
  7. In the "Select problem area" window, click on "Apps and Features"
  8. In the "Apps and Features" window, select the app that is causing the problem and click on "Next"
  9. In the "App info" window, click on "Next"
  10. In the "Problem signature" window, click on "Next"
  11. In the "Verify problem" window, click on "Next"
  12. In the "Resolution options" window, click on "Fix problems"
  13. In the "Fix problems" window, click on "Next"
  14. In the "Confirm problem fix" window, click on "Fix problems"
  15. In the "Fix problems" window, click on "Finish"

5. Reset the Windows Store cache

  1. Open the Start menu and click on "Settings."
  2. Click on "Apps and Features."
  3. Under "Windows Store," click on "Reset."
  4. Click on "Reset Store."
  5. In the "Reset Store" window, click on "Clear Cache."
  6. Click on "Yes."
  7. Follow the on-screen prompts to complete the reset.

If the answers above didn't work then you should also try:

  1. Re-register the Windows Store.
  2. Try to install the app from another user account.
  3. Create a new user account and try to install the app from that account.
  4. Contact the app developer for assistance.