The 0x80080005 - 0x90017 error code indicates that the computer is unable to connect to the Windows Update servers. This can happen for a number of reasons, including incorrect DNS settings or a firewall blocking access to the Windows Update servers.
1. Restart your computer and try again
- Restart your computer.
- If the problem persists, try to reinstall the application or hardware that is causing the error.
- If the problem persists, try to troubleshoot the issue with Microsoft support.
2. Update Windows
- Boot your computer into Safe Mode with Networking.
- Click "Start" and then "Control Panel".
- Double-click "System and Security" and then click "Windows Update".
- On the "Windows Update" page, click "Check for updates".
- If there are any updates available, click "Update now" to install them.
- If there are no updates available, click "Install updates from the Microsoft Update Catalog".
- On the "Windows Update" page, click "Install updates".
- On the "Install updates" page, select the updates that you want to install.
- Click "Install" to install the updates.
- After the updates are installed, reboot your computer.
- If you still experience the error code 0x80080005 - 0x90017, repeat the steps to update Windows.
3. Update your drivers
- Check for updates by going to Start -> Settings -> Update and security -> Windows Update
- If there are updates available, click on the “check for updates” button.
- If there are updates available, Windows will show you the available updates and ask you to install them.
- If you want to install the updates without being prompted, click on the “install updates” button.
- Once the updates have been installed, Windows will restart.
4. Run the Windows Store Apps Troubleshooter
- Open the Start menu and type "Troubleshooting"
- When the Troubleshooting window opens, click on "Windows Store Apps"
- On the left hand side of the window, click on "Troubleshoot problems with Windows Store apps"
- On the right hand side of the window, click on "Run the troubleshooter"
- In the troubleshooter window, click on "Next"
- In the "Troubleshooting steps" window, click on "Next"
- In the "Select problem area" window, click on "Apps and Features"
- In the "Apps and Features" window, select the app that is causing the problem and click on "Next"
- In the "App info" window, click on "Next"
- In the "Problem signature" window, click on "Next"
- In the "Verify problem" window, click on "Next"
- In the "Resolution options" window, click on "Fix problems"
- In the "Fix problems" window, click on "Next"
- In the "Confirm problem fix" window, click on "Fix problems"
- In the "Fix problems" window, click on "Finish"
5. Reset the Windows Store cache
- Open the Start menu and click on "Settings."
- Click on "Apps and Features."
- Under "Windows Store," click on "Reset."
- Click on "Reset Store."
- In the "Reset Store" window, click on "Clear Cache."
- Click on "Yes."
- Follow the on-screen prompts to complete the reset.
If the answers above didn't work then you should also try:
- Re-register the Windows Store.
- Try to install the app from another user account.
- Create a new user account and try to install the app from that account.
- Contact the app developer for assistance.