Error code 1010 is a runtime error that occurs when an application attempts to read or write data to a location that is outside the bounds of the program's data structures. This can happen when the program is trying to access a memory location that is not mapped to any physical memory, or when the program is trying to access a memory location that is not within the bounds of its address space.
1. Restart the computer
- Shut down the computer.
- Unplug the power cord from the computer.
- Wait 30 seconds.
- Plug the power cord back in to the computer.
- Press the power button to turn on the computer.
- When the computer starts up, it will ask you to enter your user ID and password.
- Enter your user ID and password.
- The computer will start up in the Windows startup menu.
- To start the computer in safe mode, click on the start button, type "msconfig" in the search box, and press enter.
- Under the startup tab, click on the "safe mode" button.
- Under the "safe mode" tab, make sure that the "enable startup programs" check box is checked.
- Click on the "startup items" button, and make sure that the "Microsoft Windows Embedded 8.1 Industry Standard" service is disabled.
- Click on the "apply" button, and restart the computer.
2. Check for updates
- On your computer, open the Windows Update system.
- If you are using a Microsoft account, sign in.
- In the left pane, click Change settings.
- In the Change settings window, under Computer updates, click Check for updates.
- In the Check for updates window, under Important updates, click Download and install updates.
- In the Download and install updates window, under Available updates, click Check for updates.
- In the Check for updates window, under Recommended updates, click Check for updates.
- In the Check for updates window, under Optional updates, click Check for updates.
- In the Check for updates window, under Recent updates, click Check for updates.
- If any updates are found, they will be listed in the Available updates area. If you want to install them, click Install updates.
- If you are using a Microsoft account, sign out of the Windows Update system.
- Close the Windows Update system.
3. Run a virus scan
- Open your antivirus software.
- Click on the Virus Scan tab.
- Select the scan type of your choice.
- Click on the Start Scan button.
- Wait until the scan is completed.
- If error code 1010 is found, fix it according to the instructions below.
- Click on the Close Scan button.
- Close your antivirus software.
If the answers above didn't work then you should also try:
- Check for hardware issues.
- Run a system file check.
- Run a disk cleanup.
- Reset the computer.