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How do I fix error code - 14?

Published on April 9th, 2022

The error code -14 is a code that indicates there is an error with the application installation. This error code can happen for a number of reasons, but typically it is because the application is not compatible with the operating system, the application is not installed properly, or the application is not signed properly.

Other common searches for this error include:

  • 'graphics device driver error code 14
  • error code - 14

1. Check your internet connection

  1. Open up a web browser and type in "www.speedtest.net".
  2. When the page pops up, click on the "Start Test" button.
  3. Wait for the test to finish and then click on the "Results" button.
  4. On the "Results" page, look for the "Ping" column and click on the "Raw" link next to it.
  5. Copy and paste the results into a text document for later use.
  6. Go back to the "Results" page and click on the "Client" link.
  7. In the "Client" box, click on the "Download" link.
  8. Open the "Download" file that was downloaded.
  9. Right-click on the file and select "extract all".
  10. Go to the extracted file and open it up in a text editor.
  11. Look for the "DNS" section and find the "A" record.
  12. Look for the "Host" column and find the IP address that corresponds to the "A" record.
  13. Open up a command prompt and type in "ipconfig".
  14. Look for the "IPv4 Address" and "IPv6 Address" fields and write down the values that are listed.

2. Try restarting your computer

  1. Restart your computer.
  2. If the error persists, try troubleshooting your computer by performing a hard reset.
  3. If the error still persists, try repairing your computer by installing the latest drivers and software.

3. Update your browser

  1. In your browser, click the "Tools" menu and select "Internet Options."
  2. On the "General" tab, click on the "Advanced" button.
  3. In the "Internet Options" window, click on the "Security" tab.
  4. In the "Security" tab, click on the "Content Level" button.
  5. In the "Content Level" window, click on the "Enable JavaScript" check box.
  6. Click on the "OK" button to close the "Internet Options" window.
  7. Click on the "Refresh" button in your browser to reload the pages.
  8. If the error code - 14 still appears, please follow the instructions below.
  9. In your browser, click the "Tools" menu and select "Internet Options."
  10. On the "General" tab, click on the "Advanced" button.
  11. In the "Internet Options" window, click on the "Security" tab.
  12. In the "Security" tab, click on the "Content Level" button.
  13. In the "Content Level" window, click on the "Enable JavaScript" check box.
  14. Click on the "OK" button to close the "Internet Options" window.
  15. Click on the "Refresh" button in your browser to reload the pages.

4. Clear your browser's cache and cookies

  1. Click on the “browser” menu in the top left corner of your screen.
  2. Select “clear cache”.
  3. Select “clear cookies”.
  4. Click on “clear all”.

If the answers above didn't work then you should also try:

  1. Try using a different browser
  2. Disable any browser extensions or plugins
  3. Reset your browser settings
  4. Contact your ISP or website administrator
  5. Try accessing the website later