Home

How to fix error code 2813-0009?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

Error code 2813-0009 is a Nintendo Switch error code that indicates a problem with the system's software. There are a few potential causes for this error code, including a corrupt system update, a problem with the system's internal storage, or a problem with the system's software.

You are here because you have a question about:

  • switch error code 2813-0009
  • error code 2813-0009

1. Restart your computer

  1. Restart your computer.
  2. Click on “Start” and then on “Run”.
  3. Type “cmd” and press Enter.
  4. Type “shutdown -r -t 0” and press Enter.
  5. Restart your computer again.
  6. Try to repair your computer.

2. Update your graphics drivers

  1. Open the Windows Update utility
  2. In the left column, click on the Check for Updates button
  3. In the right column, click on the Update Driver Software button
  4. Click on the Browse my computer for driver software button
  5. Locate the downloaded graphics drivers (.zip file)
  6. Click on the Open button
  7. Click on the OK button
  8. Click on the Update Driver Software button
  9. Click on the Finish button

3. Try running the game in compatibility mode

The steps to try running the game in compatibility mode are as follows:

  1. Open the game's installation folder.
  2. Find the game's main executable file (usually called "Star Citizen.exe").
  3. Right-click on the file and select " Properties ."
  4. On the "Compatibility" tab, check the "Run this program in compatibility mode for" box and select "Windows 98 (or later)."
  5. Click on the "OK" button.
  6. Start the game and check if the error code has been fixed.

4. Run a virus scan on your computer

  1. Open your computer's "start" menu and click "run".
  2. Type "msconfig" and press enter.
  3. Click the "system configuration" tab.
  4. In the "services" section, double-click "virus protection".
  5. In the "virus protection" window, click the "scan" button.
  6. In the "scan" window, click "start".
  7. In the "result" window, if the error code 2813-0009 is shown, click "repair".
  8. If the error code 2813-0009 is not shown, click "stop".
  9. Close the "virus protection" window.
  10. Restart your computer.

5. Delete the game's temporary files

  1. Launch the game and log in.
  2. Click the "Games" tab and select the game from the list.
  3. On the game's main menu, click the "Settings" button.
  4. Under the "General" tab, click the "Temporary Files" button.
  5. On the "Temporary Files" window, select the file you want to delete and click the "Delete" button.
  6. Click the "OK" button to dismiss the window.
  7. Click the "Games" tab and select the game again.
  8. On the game's main menu, click the "Play" button.

6. Reinstall the game

  1. Exit the game and close any running programs.
  2. Uninstall the game by going to ' Programs and Features ' in Windows 8 and clicking on the 'Uninstall a Program' option.
  3. Remove the game files from your computer by using the 'Uninstall Windows 8 Game' tool from the Windows 8 Start screen.
  4. Download and install the latest official game patch from the game's website.
  5. Copy the game files back to your computer and install the game by using the 'Install Windows 8 Game' tool from the Windows 8 Start screen.
  6. Launch the game and enter your activation code.

If the answers above didn't work then you should also try:

  1. Contact customer support.