The error code 30143-37 is a Windows error code that indicates a problem with the Registry. The Registry is a critical component of the Windows operating system, and is responsible for storing all of the settings and preferences for the system. If the Registry becomes corrupt, it can cause the system to become unstable and generate error codes like 30143-37. There are a number of reasons why the Registry might become corrupt, including malware or viruses, hardware failures, and incorrect shutdowns. If you see this error code, it is important to scan your system for malware and repair any damaged files.
1. Restart your computer and try again
- Click on the Start button and type in "reboot" into the search bar.
- Select the "Reboot" option from the search results.
- Click on the "Reboot" button to restart your computer.
- If the computer still fails to boot, try to start the computer in Safe Mode. To do this, press the F8 key multiple times until the computer starts in Safe Mode.
- If the computer still fails to boot, try to start the computer in Single User Mode. To do this, press the F2 key multiple times until the computer starts in Single User Mode.
2. Update your version of Office
- Open the Office application and click File > Account.
- In the Account dialog box, click Change Version.
- In the Change Version dialog box, click Update.
- In the Update Type dialog box, click Online.
- In the Update Options dialog box, click Install updates.
- In the Results dialog box, click OK.
- In the Account dialog box, click Close.
3. Run the Office Repair tool
- Open the Office Repair tool.
- Click on the "Start" button.
- Type "officerepair.exe" and press Enter.
- In the "Office Repair" window, click on the "Tools" tab.
- Select the "Error Code" option.
- In the "Error Code" window, type 30143-37 and press Enter.
- If the error code is not detected, click on the "Add New" button.
- In the "Add New" window, type "30143-37" and press Enter.
- In the "Error Code" window, click on the "Fix" button.
- In the "Fix" window, click on the "Finish" button.
4. Clear the Office Document Cache
- Open the Microsoft Office application.
- On the File menu, click Options.
- On the Options menu, click File Info.
- In the File Info window, under the General tab, click the Clear Document Cache button.
- Click OK.
5. Delete the OfficeSync Data folder
- Open the OfficeSync program on your computer.
- Click on the My Data tab.
- Click on the Remove button next to the data folder for which you want to delete the content.
- Click on the OK button.
- Close the OfficeSync program.
If the answers above didn't work then you should also try:
- Uninstall and reinstall Office.
- Check for updates to your anti-virus software.
- Disable your anti-virus software temporarily.
- Repair your Office installation.
- Try opening the file in a different application.