Error code 64 is a Windows error code that indicates a problem with the registry. This error can occur for a number of reasons, including incorrect permissions, corrupt files, or a corrupt registry. When this error occurs, it is typically accompanied by a message that says "The registry cannot load the hive (file): \SystemRoot\System32\Config\SOFTWARE" or "Cannot load hive (file): \SystemRoot\System32\Config\SOFTWARE".
This error can be caused by a number of different things, but most often it is caused by a corrupt registry. The registry is a central database that stores all of the settings and options for your computer, and it is very important for your computer to be able to access it. If the registry is corrupt, it can cause all sorts of problems for your computer, including the inability to load certain programs or files, and the 64 error code is one of the ways that Windows indicates that there is a problem with the registry.
There are a few different ways to fix this error, but the most common way is to use a registry cleaner. A registry cleaner is a software program that will scan through your registry and fix any of the corrupt or damaged files that it finds. This is the most effective way to fix this error, and it is also the easiest. If you are not comfortable using a registry cleaner, you can also try manually editing the registry, but this is not recommended unless you are an experienced computer user.
1. Check your internet connection
- Open your internet browser and type in "connection test"
- Click on the "Test Your Connection" button
- If there are any errors, you will see a message that tells you what the error code is.
- Follow the instructions that are given to fix the error code.
2. Try restarting your computer
- If the computer is still not working, try the following: -Remove any hardware or software that may be causing the problem. -Reboot your computer in Safe Mode with Networking. -Check for restore points. If you have any recent restore points, use them to restore your computer to a previous working state. -Check for System Restore points. If you have any System Restore points, use them to restore your computer to a previous working state. -Remove any overclocking or underclocking devices from your computer. -Check for driver updates. -Check for virus updates. -Check for hardware compatibility.
3. Update your web browser
- Open your web browser and go to the "Tools" menu
- Click "Internet Options"
- Click the "Advanced" tab
- Under the "Privacy" header, click the "Settings" link
- In the "Settings" dialog box, click on the "Content" tab
- Under the "Advanced" header, click on the "Reset" button
- In the "Reset Internet Explorer" dialog box, click on the "Delete Files" button
- Click on the "Yes" button to confirm
- Close the "Internet Options" dialog box and restart your web browser
4. Clear your web browser's cache and cookies
- In your web browser, click the "Tools" menu and then click "Internet Options."
- On the "Internet Options" page, click the "Advanced" tab.
- Under "Cookies," select the "Delete all cookies" checkbox.
- Click the "OK" button to close the "Internet Options" window.
- Click the "Browsers" tab and then click the "Clear History" button.
- Click the "Clear Cookies" button.
- Close your web browser.
5. Disable any browser extensions or plugins that might be causing the problem
To disable any browser extensions or plugins that might be causing the problem, you will need to access the extensions or plugins settings page for the browser you are using. For example, if you are using Firefox, you would access the Firefox extensions settings page. Once you have accessed the extension or plugin settings page, you will need to locate the extension or plugin that you are trying to disable and click on the “Disable” button next to it. You will then need to restart the browser in order for the change to take effect.
6. Try using a different web browser
First, try using a different web browser. Some browsers have a built-in feature to troubleshoot errors, while others require downloading a separate tool. If using a different browser does not fix the error code, you may need to update your computer's software. Microsoft has a list of browser updates available for download.
If the answers above didn't work then you should also try:
- Contact the website or service that's giving you the error