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How do I fix error code: M7111-1101?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

The m7111-1101 error code is a Netflix-specific error that occurs when there is a problem with the Silverlight plugin used by Netflix. This plugin is necessary for Netflix to work, so when it is not working properly, the error code will be displayed. There are a few different reasons why this error code can occur, such as an outdated version of Silverlight, a problem with the Netflix website, or a problem with the computer itself. To fix this error code, try updating Silverlight, clearing the cache and cookies, or restarting the computer.

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1. Restart your computer

  1. In the search box, type "cmd" and press Enter.
  2. In the Command Prompt window, type "restart" and press Enter.
  3. Follow the on-screen instructions.

2. Check your internet connection

  1. Open an internet browser and type "cmd" into the address bar.
  2. Type "ipconfig /all" into the command prompt and press Enter.
  3. Look for "Local Area Connection" and double-click on it.
  4. Look for the "IPv4 Address" and "IPv4 Address Mask" fields and make sure that the IP address is correct and the mask is correct.
  5. If the IP address is incorrect, type the correct IP address into the "IPv4 Address" field and then type the correct mask into the "IPv4 Address Mask" field.
  6. If the IP address is correct, make sure that the "Default Gateway" field is correct.
  7. If the "Default Gateway" field is incorrect, type the correct IP address into the "Default Gateway" field and then type the correct mask into the "Default Gateway Mask" field.
  8. If the "Default Gateway Mask" field is incorrect, type the correct IP address into the "Default Gateway Mask" field and then type the correct mask into the "Default Gateway Address" field.
  9. If the "Default Gateway Address" field is incorrect, type the correct IP address into the "Default Gateway Address" field.
  10. Close the "Local Area Connection" window.
  11. Open an internet browser and type "cmd" into the address bar.
  12. Type "ipconfig /release" into the command prompt and press Enter.
  13. Close the "cmd" window.
  14. Reboot the computer.

3. Try again later

The steps to try again later are as follows:

  1. Verify that the power is on and that the device is properly connected to the network.
  2. Verify that the device is properly configured.
  3. Verify the device settings.
  4. Verify the device content.
  5. Verify the device data.
  6. Verify the device performance.
  7. Verify the device settings.
  8. Verify the device content.
  9. Verify the device data.
  10. Verify the device performance.

4. Clear your browser's cache and cookies

  1. In the browser, open the "Tools" menu and select "Internet Options."
  2. On the "General" tab, click on the "Advanced" button.
  3. On the "Clear browsing data" tab, select the "Temporary Internet files" and "Cookies" checkboxes and click on the "Clear" button.
  4. Close the "Internet Options" window.
  5. Restart your browser.

5. Update your browser

  1. Open the Google Chrome browser and click on the "Menu" button located in the top right corner of the browser window.
  2. Click on "Settings" and then on "Update Google Chrome."
  3. Click on the "Check for updates" button and then click on the "Update" button.
  4. Finally, click on the "Close" button to finish the update process.

6. Disable any browser extensions or add-ons

To disable any browser extensions or add-ons, follow these steps:

  1. Open the browser extension or add-on management tool that is associated with the extension or add-on you want to disable.
  2. Click the “Disable” button to disable the extension or add-on.
  3. If you are using Firefox, click the “Toggle Add-ons” button in the Firefox menu to disable all add-ons.
  4. If you are using Chrome, click the “Tools” menu, click “Extensions,” and then click the “Disable” button next to the extension or add-on you want to disable.
  5. If you are using Internet Explorer, open the “Internet Options” dialog box, click the “Security” tab, and then click the “Disable Add-ons” button.
  6. Restart the browser.

If you didn't find success with an option above, then try:

  1. Try using a different browser