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How to fix Error 98?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

Error 98 is a code that indicates a problem with the way the computer is communicating with the printer. This can be caused by a number of things, including a loose connection between the computer and the printer, or a problem with the printer's drivers.

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  • error code 98
  • error98

1. Restart your computer

  1. Close all open programs.
  2. Restart your computer.
  3. When your computer restarts, press F8 to open the advanced boot menu.
  4. Select the option to restart your computer in order to fix error98.
  5. Once your computer has restarted, enter your password to log in.
  6. Click on the “Start” button to resume using your computer.

2. Check for updates

  1. On your computer, open the Windows Update utility.
  2. In the Windows Update utility, click Check for updates.
  3. If the Windows Update utility finds an update that you want to install, it will list the update and the required resources that it requires.
  4. If the Windows Update utility finds an update that you want to download and install, it will list the update and the required resources that it requires.
  5. Click Download and install updates.
  6. When the updates are ready, click Install updates.
  7. When the updates are installed, click OK.

3. Run a virus scan

  1. Open the Windows Explorer and navigate to the C:\Windows\System32 folder.
  2. Double-click on the virus scanner executable file (for example, C:\Program Files (x86)\Microsoft Security Client\MsMpEng.exe).
  3. If the virus scanner prompts you to login, enter your user name and password.
  4. Click on the Scan Now button.
  5. If the virus scan finds any viruses, it will report them to you.
  6. To fix the detected viruses, click on the Fix Now button.
  7. If the virus scan finds any other problems, such as missing files, click on the Report All Problems button to report them to Microsoft.

4. Check your hard drive for errors

  1. Boot your computer into Safe Mode.
  2. If it is not already open, open the "disk management" program.
  3. If it is not already open, open the "errorlog" file.
  4. Look for any errors that occurred while your computer was running.
  5. Fix any errors that you find.
  6. Re-boot your computer.
  7. If the problem is still not fixed, try to restore your computer to a previous point in time. This can be done by using the "windows restore" or "time machine" programs.

5. Try a different browser

Open a new tab and go to google.com. Type in "firefox error 98" and press enter. This will take you to a website that will help you fix Firefox error 98.

If the answers above didn't work then you should also try:

  1. Clear your browser's cache
  2. Disable any browser extensions
  3. Reset your browser settings
  4. Uninstall and reinstall your browser