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How to fix the exception code: 0xc0000005?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

Exception code: 0xc0000005 is a type of error that can occur when trying to run a program or application. This error is usually caused by an issue with the program or application itself, and not with the Windows operating system. When this error occurs, it is typically accompanied by an error message that says something like "The application was unable to start correctly (0xc0000005)." In some cases, this error can also be caused by a virus or other type of malware.

You are here because you have a question about:

  • the error code is 0x00000005, in case you need it.
  • exception code: 0xc0000005

1. Check for memory problems with Memtest86

  1. Boot your computer into Safe Mode with Networking
  2. Run Memtest86 from the boot disk
  3. When Memtest86 is ready, press F5 to run the test
  4. When the test is finished, look for the exception code in the results
  5. If the exception code is 0xc0000005, your computer has a memory problem that needs to be fixed.

2. Check for hard disk errors with CHKDSK

Press the "F8" key to open the boot menu. Select the "Advanced Options" option. Select the "Check Disk" option. Select the "Check Volume" option. Select the "Check File System" option. Select the "Check All Files" option. Select the "Check Intersect File System" option. Select the "Check Disk" option. Select the "Check Media" option. Select the "Check for Hard Disk Errors" option. Select the "Check Volume" option. Select the "Check File System" option. Select the "Check All Files" option. Select the "Check Intersect File System" option. Select the "Check Disk" option. Select the "Check Media" option. Select the "Debug" option. The CHKDSK will start to check the hard disk. The progress bar will show you the number of sectors checked and the time it took for CHKDSK to finish the check.

3. Check for viruses with a virus scanner

The first step would be to open up the virus scanner and select the option to scan for viruses. Once the virus scanner is open, you would need to select the option to scan for viruses with a virus scanner. After you select the option to scan for viruses with a virus scanner, the virus scanner will start to scan your computer for viruses. If the virus scanner finds any viruses on your computer, it will give you an exception code. The exception code that the virus scanner might give you could be 0xc0000005. If the exception code that the virus scanner gives you is 0xc0000005, you will need to fix the problem that caused the exception code to be created.

4. Update your drivers

  1. Go to Start > Control Panel > System and security > Device Manager
  2. Right-click on the device that is causing the problem and select Update Driver
  3. Click on the Browse my computer for driver software button and select the appropriate driver from the list
  4. Click on the Next button and select the install location of the driver
  5. Click on the Finish button to complete the update process

5. Reinstall your operating system

  1. Boot your computer into safe mode using the “F8” key before proceeding.
  2. Once in safe mode, use your computer’s search function to find your operating system installation disc.
  3. Insert the disc into your computer and press the “Enter” key to start the installation process.
  4. Follow the on-screen instructions to complete the installation.
  5. Once the installation is complete, reboot your computer into the regular operating system.
  6. Try to install the software that caused the exception code again, and if the problem persists, contact your software manufacturer for help.