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How to fix EZA1735I Std Return Code = 10000, Error Code = 00008?

Published on April 13th, 2022

The eza1735i std return code 10000 error code 00008 is a general error code that indicates a problem with the connection between the client and the server. This error can happen for a number of reasons, including bad networking, incorrect settings, or a server-side problem. In most cases, this error can be resolved by restarting the client and server.

1. Check for product updates and install any available updates

  1. Open the System Preferences window.
  2. Select "Software Update."
  3. If there are any available updates, the Mac will ask if you want to download and install them. Click "Install."
  4. If there are no available updates, the Mac will tell you that there are no updates available.

2. If using tape, verify that the tape drive and/or library is supported and that the correct device drivers are installed

  1. Verify that the tape drive and/or library is supported and that the correct device drivers are installed.
  2. Verify that the tape drive is in the correct device mode.
  3. Verify that the tape drive is initialized and ready to write to the tape.
  4. Verify that the tape is loaded and ready to write to.
  5. Verify that the tape drive is connected to the computer.
  6. Verify that the tape drive is selected as the destination for the write operation.
  7. Verify that the correct tape media is loaded into the tape drive.
  8. Verify that the correct tape drive speed is selected.
  9. Verify that the correct tape drive size is selected.
  10. Verify that the correct tape drive is write-protected.
  11. Verify that the correct tape drive is in the correct computer location.
  12. Verify that the correct user has been granted the necessary permissions to write to the tape.
  13. Verify that the correct tape drive is write-protected.
  14. Verify that the correct tape drive is in the correct computer location.
  15. Verify that the correct user has been granted the necessary permissions to write to the tape.
  16. Verify that the tape is loaded into the tape drive.
  17. Verify that the tape is loaded into the correct tape drive.
  18. Verify that the tape is loaded into the correct tape drive speed.
  19. Verify that the tape is loaded into the correct tape drive size.
  20. Verify that the tape is write-protected.
  21. Verify that the tape is in the correct computer location.
  22. Verify that the correct user has been granted the necessary permissions to write to the tape.
  23. Verify that the tape is write-protected.
  24. Verify that the correct tape drive is in the correct computer location.
  25. Verify that the correct user has been granted the necessary permissions to write to the tape.

3. If using tape, check that the media in the drive is not damaged or corrupted

  1. Open Windows Explorer and browse to the drive where the eza1735i media is located.
  2. Right-click on the eza1735i media and choose Properties from the menu.
  3. Click on the Tools tab and select the Check Media button.
  4. If the media is found to be damaged or corrupted, the error code 10000 will appear next to the drive letter and the media will be excluded from the scan.

4. If using tape, clean the drive and/or replace the tape

If using tape, clean the drive and/or replace the tape in order to fix eza1735i std return code 10000 error code 00008:

  1. Remove any unnecessary files or folders from your hard drive.
  2. Locate and remove the tape drive from your computer.
  3. Turn off your computer and unplug the power cord.
  4. Remove the hard drive from the computer.
  5. Clean the hard drive using a soft cloth and a mild cleaning solution.
  6. Replace the hard drive in the computer.
  7. Reattach the power cord and turn on your computer.

5. Verify that the storage device is functioning properly and that there is no data corruption

  1. Verify that the storage device is properly connected to the computer.
  2. Verify that the storage device is not corrupted.
  3. Verify that the storage device is properly formatted.
  4. Verify that the storage device is not password protected.
  5. Verify that the storage device is not formatted with a different file system than the one that is used on the computer.
  6. Verify that the storage device is not password protected with a different password than the one used on the computer.

6. If using DFS, check that the DFS namespace is accessible and that there are no permissions issues

  1. In the Command Prompt window, type "netstat -an | find "Dfs" If the DFS namespace is accessible, the return code will be 0. If the DFS namespace is not accessible, the return code will be 1.
  2. If the DFS namespace is not accessible, the issue may be with permissions. To check permissions, type "netstat -an | find "Dfs" | more". If permission issues are found, they will be listed in the output.
  3. If permissions issues are found, they will need to be fixed. To fix permissions, type "netstat -an | find "Dfs" | more" and follow the instructions provided.

If the answers above didn't work then you should also try:

  1. If using NFS, check that the NFS server is accessible and that there are no permissions issues.
  2. Check the system log for additional error messages that may provide more information about the cause of the error.
  3. Contact IBM support for assistance.