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How to fix FedEx shipping error codes?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

When a package is being shipped via FedEx, the shipment may be assigned an error code if there is an issue with the package. The error code will help FedEx to determine what the problem is so that they can correct it and get the package to its destination. There are many different error codes that can be assigned to a shipment, but some of the most common include:

-The package was not tendered to FedEx within the required time frame

-The package was not properly labeled

-The package was not properly packaged

-The weight or dimensions of the package were not entered correctly

If a shipment is given an error code, it does not necessarily mean that the package will not be delivered. However, it does mean that there may be a delay in delivery while FedEx works to correct the problem.

You are here because you have a question about:

  • fedex error code list
  • fedex shipping error codes

1. Try refreshing the page and/or restarting your browser

  1. If the problem persists, try restarting your browser.

2. Check that the shipping address is correct and complete

First, be sure to enter all of the necessary information into the fedex shipping form. This includes the shipping address, contact information and the order number. If you received an error message when trying to submit your order, be sure to check the shipping address and contact information. If the information is incorrect, you can fix it by clicking on the "Contact Us" link and providing the correct information. You can also contact fedex customer service to resolve the issue.

3. Check that the shipping method is selected and correct

  1. Go to fedex.com and sign in.
  2. On the left side of the screen, under "My Account," click "My Orders."
  3. On the Orders page, under the order you want to check, click "View Order Details."
  4. In the Order Details page, under the "Shipping Method" column, click the blue "Change" button.
  5. In the "Change Shipping Method" window, under "Shipping Method," select the shipping method you want to use.
  6. In the "Confirm New Shipping Method" window, click "Confirm."
  7. If the shipping method you selected is incorrect, click "Update Order." In the "Update Order" window, under the "Shipping Method" column, click the blue "Change" button.
  8. In the "Change Shipping Method" window, under "Shipping Method," select the shipping method you want to use.
  9. In the "Confirm New Shipping Method" window, click "Confirm."
  10. Click "Close" to return to the Orders page.
  11. Click "Ship" to submit the order.
  12. If you have additional questions, click "Contact Us."

Some users might also have success with the following opitons:

  1. Check that the payment method is selected and correct.
  2. Check that the order total is correct.
  3. Try using a different browser.
  4. Try using a different device.
  5. Contact customer service.