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How do I fix fitbit code 541?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

Fitbit code 541 is a code that indicates that the Fitbit device is not receiving enough power. This can happen if the device is not plugged into a power source, or if the power source is not strong enough.

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1. Restart your device: If you're still seeing the error code 541, restart your device

If you are using the Fitbit app on your phone:

  1. Open the app and sign in.

  2. Tap on the three lines in the top left corner of the app.

  3. Select Settings.

  4. Tap on General.

  5. Tap on Restart.

  6. Tap on Yes to restart.

  7. If prompted, select your language and country.

  8. Tap on OK.

  9. When your device restarts, sign in to your account again. If you're using the Fitbit app on your computer:

  10. Open the Fitbit app and sign in.

  11. Click on the three lines in the top left corner of the app.

  12. Select Settings.

  13. Tap on General.

  14. Tap on Restart.

  15. Tap on Yes to restart.

  16. If prompted, select your language and country.

  17. Click on OK.

  18. When your device restarts, sign in to your account again.

2. Update your device: Check the Fitbit app to see if there's a new firmware update for your device

If there is a new firmware update available, follow the instructions to update your device. If there is not a new firmware update available, continue to step 4. 4. If there is not a new firmware update available, try one of the following methods to fix fitbit code #541:

  • Reset your device by pressing and holding the reset button for at least 10 seconds until the device reboots.
  • If you're using a Fitbit device with a wireless sync dongle, remove the sync dongle and plug it back in. If you're using a Fitbit device with a USB sync cable, plug the cable into a computer and into the back of the device. Press and hold the sync button on the back of the device for at least 10 seconds until the device reboots.
  • If you're using a Fitbit device with a wireless sync dongle, remove the sync dongle and plug it back in. If you're using a Fitbit device with a USB sync cable, plug the cable into a computer and into the back of the device. Hold down the power button for at least 10 seconds until the device turns off. When the device turns back on, release the power button. Hold down the reset button for at least 10 seconds until the device reboots.

3. Uninstall and reinstall the Fitbit app: On your phone, remove the Fitbit app

Launch the Google Play Store Search for “Fitbit” and install the app Launch the app and sign in Select the “Settings” option Select the “Application” option Select the “Uninstall” option Enter the Fitbit code #541 and select the “Uninstall” option Select the “Reboot” option After the device has rebooted, reinstall the Fitbit app

4. Check your phone's Bluetooth settings: Make sure Bluetooth is turned on and that your phone is connected to the internet

  1. On your phone, open Settings.
  2. Under Bluetooth, make sure that Bluetooth is turned on and that your phone is connected to the internet.
  3. On your Fitbit, open the main menu (3 vertical lines in the top left corner of the screen).
  4. Under Devices, make sure that your Fitbit is listed.
  5. Under Settings, make sure that Bluetooth is turned on and that your Fitbit is connected to your phone.
  6. If your Fitbit is connected to your phone and Bluetooth is turned on, you will see a blue dot next to your Fitbit's name.
  7. If your Fitbit is not connected to your phone or Bluetooth is not turned on, you will see an orange dot next to your Fitbit's name.
  8. To adjust Bluetooth settings on your phone, open Settings and under Bluetooth, tap the name of your Fitbit.
  9. Under Bluetooth settings on your phone, you can adjust the settings for your Fitbit.

5. Check for phone updates: Make sure your phone's operating system is up to date

Open the Settings app on your phone. Tap on "System updates." If an update is available, it will show up here. Tap on "Download and install." Once the update is installed, your phone will restart. You may need to log back in to your phone after the update is installed.

6. Contact Customer Support: If you've tried all of the above and you're still seeing the error code 541, contact Fitbit Customer Support

  1. Go to fitbit.com and sign in.
  2. Click on "Help & Support" in the top right corner of the homepage.
  3. Under "Contact Us," click on "Contact Us by Email."
  4. Enter your email address in the "Subject" field, and your issue in the "Message" field.
  5. Click on "Send Email."
  6. If you receive a response within 24 hours, congratulations! You've reached Fitbit Customer Support. If not, please continue to the next step.
  7. If you still haven't received a response within 24 hours, please contact Fitbit Customer Support at 855-895-4389.