HBO Max error code 100 is an error that can occur when trying to stream content from the HBO Max app. This error code typically occurs when there is a problem with your internet connection or with the HBO Max servers. Sometimes, this error code can also occur if there is a problem with your device's settings.
Users typically search for a solution by asking about:
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1. Check your internet connection
- Open your web browser and navigate to the HBO website.
- Click on the "Settings" button located in the upper-right corner of the page.
- Select the "General" tab and then click on the "Connection Status" link.
- Review the information in the "Connection Status" section and try to fix any issues that you may be experiencing.
- If you still experience issues, please contact your internet service provider (ISP) for help.
2. Restart your device
- On your device, go to Settings.
- Scroll down and find System and tap on it.
- Tap on Restart.
- Choose an option from the list and press Restart.
- Your device will restart and you will be prompted to enter your password to continue.
- After your device has restarted, go to Settings and find System again.
- Tap on Advanced and then tap on Restart.
- Tap on Restart again and this time choose the option to Restart without Warning.
- After your device has restarted, go to Settings and find System again.
- Tap on Advanced and then tap on Reset Device.
- Choose Erase All Content and Settings.
- After your device has restarted, it will restart again and you will be prompted to enter your password to continue.
- After your device has restarted, it will be reset and you will be asked to enter your new password.
3. Clear your browser's cookies and cache
- Open your browser and navigate to the website you were using when you encountered the hbo max error code 100.
- Click on the “Settings” button on the toolbar.
- Select the “Privacy” tab and click on the “Clear Cookies and Cache” button.
- Confirm the decision by clicking on the “Clear Cookies and Cache” button again.
4. Try a different browser
The steps to try a different browser are as follows:
- Open the browser and go to the "help" menu.
- Click on "search".
- Type "about:blank" into the search bar and press enter.
- In the about:blank, you will see a list of the different browsers that are available on your computer.
- Select the browser that you want to use and click on "OK".
- If you are using a mobile device, open the browser and go to the "help" menu.
- Click on "search".
- Type "about:blank" into the search bar and press enter.
- In the about:blank, you will see a list of the different browsers that are available on your mobile device.
- Select the browser that you want to use and click on "OK".
5. Update your browser
- Open the Google Chrome browser and click on the “chrome://browser/about” link on the menu bar.
- In the “about” page, under the “Build number” section, you will see a “Version” number.
- Click on the “Version” number and it will open the “Chrome Version” page.
- In the “Chrome Version” page, under the “Platform” section, you will see the “OS Version”.
- Click on the “OS Version” number and it will open the “Chrome OS Version” page.
- In the “Chrome OS Version” page, under the “Build number” section, you will see the “HBO Max Version”.
- Click on the “HBO Max Version” number and it will open the “HBO Max Version” page.
- In the “HBO Max Version” page, under the “Software” section, you will see the “Update” button.
- Click on the “Update” button and it will open the “Update Chrome” page.
- In the “Update Chrome” page, under the “Chrome” section, you will see the “Check for updates” button.
- Click on the “Check for updates” button and it will open the “Google Chrome Updates” page.
- In the “Google Chrome Updates” page, under the “Updates” section, you will see the “HBO Max” update.
- Click on the “HBO Max” update and it will open the “HBO Max Update” page.
- In the “HBO Max Update” page, under the “Update details” section, you will see the “Update” button.
- Click on the “Update” button and it will download and install the update.
6. Disable any browser extensions or add-ons
- In your browser, open the "Tools" menu and select "Extensions".
- In the Extensions window, select the extension or add-on you want to disable.
- Click the "Disable" button.
- If you want to re-enable the extension or add-on later, click the "Enable" button.
If the answers above didn't work then you should also try:
- Contact HBO Max customer support