Home > hbo max error code 100

How do you fix HBO Max error code 100?

Published on April 9th, 2022

HBO Max error code 100 is an error that can occur when trying to stream content from the HBO Max app. This error code typically occurs when there is a problem with your internet connection or with the HBO Max servers. Sometimes, this error code can also occur if there is a problem with your device's settings.

Users typically search for a solution by asking about:

  • hbo error code 100
  • hbomax error code -4
  • hbo max error code 100

1. Check your internet connection

  1. Open your web browser and navigate to the HBO website.
  2. Click on the "Settings" button located in the upper-right corner of the page.
  3. Select the "General" tab and then click on the "Connection Status" link.
  4. Review the information in the "Connection Status" section and try to fix any issues that you may be experiencing.
  5. If you still experience issues, please contact your internet service provider (ISP) for help.

2. Restart your device

  1. On your device, go to Settings.
  2. Scroll down and find System and tap on it.
  3. Tap on Restart.
  4. Choose an option from the list and press Restart.
  5. Your device will restart and you will be prompted to enter your password to continue.
  6. After your device has restarted, go to Settings and find System again.
  7. Tap on Advanced and then tap on Restart.
  8. Tap on Restart again and this time choose the option to Restart without Warning.
  9. After your device has restarted, go to Settings and find System again.
  10. Tap on Advanced and then tap on Reset Device.
  11. Choose Erase All Content and Settings.
  12. After your device has restarted, it will restart again and you will be prompted to enter your password to continue.
  13. After your device has restarted, it will be reset and you will be asked to enter your new password.

3. Clear your browser's cookies and cache

  1. Open your browser and navigate to the website you were using when you encountered the hbo max error code 100.
  2. Click on the “Settings” button on the toolbar.
  3. Select the “Privacy” tab and click on the “Clear Cookies and Cache” button.
  4. Confirm the decision by clicking on the “Clear Cookies and Cache” button again.

4. Try a different browser

The steps to try a different browser are as follows:

  1. Open the browser and go to the "help" menu.
  2. Click on "search".
  3. Type "about:blank" into the search bar and press enter.
  4. In the about:blank, you will see a list of the different browsers that are available on your computer.
  5. Select the browser that you want to use and click on "OK".
  6. If you are using a mobile device, open the browser and go to the "help" menu.
  7. Click on "search".
  8. Type "about:blank" into the search bar and press enter.
  9. In the about:blank, you will see a list of the different browsers that are available on your mobile device.
  10. Select the browser that you want to use and click on "OK".

5. Update your browser

  1. Open the Google Chrome browser and click on the “chrome://browser/about” link on the menu bar.
  2. In the “about” page, under the “Build number” section, you will see a “Version” number.
  3. Click on the “Version” number and it will open the “Chrome Version” page.
  4. In the “Chrome Version” page, under the “Platform” section, you will see the “OS Version”.
  5. Click on the “OS Version” number and it will open the “Chrome OS Version” page.
  6. In the “Chrome OS Version” page, under the “Build number” section, you will see the “HBO Max Version”.
  7. Click on the “HBO Max Version” number and it will open the “HBO Max Version” page.
  8. In the “HBO Max Version” page, under the “Software” section, you will see the “Update” button.
  9. Click on the “Update” button and it will open the “Update Chrome” page.
  10. In the “Update Chrome” page, under the “Chrome” section, you will see the “Check for updates” button.
  11. Click on the “Check for updates” button and it will open the “Google Chrome Updates” page.
  12. In the “Google Chrome Updates” page, under the “Updates” section, you will see the “HBO Max” update.
  13. Click on the “HBO Max” update and it will open the “HBO Max Update” page.
  14. In the “HBO Max Update” page, under the “Update details” section, you will see the “Update” button.
  15. Click on the “Update” button and it will download and install the update.

6. Disable any browser extensions or add-ons

  1. In your browser, open the "Tools" menu and select "Extensions".
  2. In the Extensions window, select the extension or add-on you want to disable.
  3. Click the "Disable" button.
  4. If you want to re-enable the extension or add-on later, click the "Enable" button.

If the answers above didn't work then you should also try:

  1. Contact HBO Max customer support