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How to fix the ipad error -39?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

The iPad error -39 is a general error code that occurs when there is a problem with the connection between the iPad and the computer. This error code can happen for a number of reasons, such as if the iPad is not connected properly to the computer, if the computer's USB port is not working properly, or if there is a problem with the iPad's software. If you see this error code, you should try to reconnect the iPad to the computer and make sure that the computer's USB port is working properly. If the problem persists, you may need to reinstall the iPad's software.

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1. Update your iOS version

  1. Open Settings on your iPad
  2. Select General
  3. Select About iPad
  4. Tap on the Update button
  5. Enter your Apple ID and Password and hit Next
  6. Select the Update Mode and hit Install
  7. Once the update is complete, your iPad will restart and you will be prompted to sign in with your Apple ID and Password.

2. Check for updates for your apps

  1. Open the App Store on your iPad.
  2. Tap the Updates tab.
  3. If the App Store is open, tap the Update All button.
  4. If the App Store is not open, tap the Updates tab.
  5. Tap the Check for updates button.
  6. If there are any updates available, the App Store will update the apps for you.
  7. If there are no updates available, the App Store will tell you that there are no updates available for the apps.

3. Delete and reinstall the app

  1. Open App Store on your iPad and locate the app you wish to reinstall.
  2. Tap on the app icon and then tap on the "Reviews" tab.
  3. Select the "I'm sorry, this app cannot be reinstalled" message and then tap on the "Reinstall" button.
  4. Enter your Apple ID and password and then tap on the "Install" button.
  5. When the app is reinstalled and you have entered your payment information, you will be prompted to rate the app.
  6. Once the app is reinstalled, open it and tap on the "Settings" button.
  7. Tap on the "General" tab and then tap on the "Reset" button.
  8. Enter your iPad's IP address and then tap on the "Reset" button.
  9. Tap on the "Delete App" button and then confirm the deletion.

4. Restart your device

  1. Hold down the Sleep/Wake button and the Home button at the same time until the Apple logo appears.
  2. Release the Sleep/Wake button and the Home button.
  3. Press the Power button to turn off your device.
  4. Press and hold the Volume Up button and the Power button until the Apple logo appears.
  5. Release the Power button and the Volume Up button.
  6. Press and hold the Volume Down button and the Power button until the Apple logo appears.
  7. Release the Power button and the Volume Down button.
  8. Press and hold the Sleep/Wake button and the Home button until the Apple logo appears.
  9. Release the Sleep/Wake button and the Home button.
  10. Press the Volume Down button until the Recovery mode screen appears.
  11. Release the Volume Down button.
  12. Press and hold the Power button and the Volume Down button until the Recovery mode screen appears.
  13. Release the Power button and the Volume Down button.
  14. Choose the "Restart" option.
  15. Choose the "Reboot" option.
  16. Choose the "Apple logo" option.
  17. Choose the "Yes" option to restart your device.

5. Reset your device to factory settings

  1. Open the Settings app on your iPad.
  2. Tap General.
  3. Under "Reset," tap Reset All Settings.
  4. Tap Reset iPad.
  5. Enter your Apple ID password when prompted.
  6. Tap Erase All Content and Settings.
  7. Tap OK to confirm.