Kaspersky error code 2710634497 is a general protection fault error that can occur when using the Kaspersky Internet Security software. This error is typically caused by a conflict with another piece of software on your computer, or by a corrupted Kaspersky installation file. In some cases, this error can also be caused by a virus or other malicious software. If you are seeing this error, it is recommended that you uninstall Kaspersky Internet Security and then reinstall it.
1. Disable your anti-virus software and then try installing Kaspersky again
- Open your anti-virus software and click on the "Tools" tab.
- Click on "Disable Protection" button.
- Click on "Yes" button to confirm the disablement.
- Click on "OK" button to close the window.
- Try to install Kaspersky again. If the error code 2710634497 still occurs, please consult your anti-virus software's support page for more help.
2. Make sure that you are logged in as an administrator when installing Kaspersky
- In the Kaspersky Control Panel, click on the Administration tab.
- Under the Administration area, click on the Accounts and authentication area.
- In the Accounts and authentication area, click on the Login button.
- In the Login window, enter your administrator user name and password.
- Click on the Log in button.
- If you are not logged in as an administrator, you will be prompted to enter your administrator user name and password.
- Click on the OK button.
3. Temporarily disable your firewall and then try installing Kaspersky again
Step 1: Open the Control Panel. Step 2: Click on System and Security. Step 3: Click on Firewall. Step 4: Click on the Disable button. Step 5: Click on the Enable button. Step 6: Click on the Apply button.
If you didn't find success with an option above, then try:
- Use the Kaspersky Cleaner Tool to remove any remnants of previous Kaspersky installations from your computer.
- Download and run the Kaspersky Lab Products Remover.
- Restart your computer and then try installing Kaspersky again.
- Contact Kaspersky Support for further assistance.