The 403 error code is a specific error code that indicates a forbidden error. This error code is usually caused by a lack of permissions to access a specific file or resource. In some cases, it can also be caused by a corrupt file or resource.
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1. Restart your computer and run Malwarebytes again
- Restart your computer.
- Click “Start”, type “cmd” into the search bar, and press Enter.
- At the command prompt, type “net stop Malwarebytes”, and press Enter.
- Type “net start Malwarebytes”, and press Enter.
- At the Malwarebytes login screen, enter your Malwarebytes Administrator password, and press Enter.
- Click “Restart Malwarebytes”, and press Enter.
- At the Malwarebytes restart prompt, click “Yes”.
- After your computer restarts, log back in to Malwarebytes by entering your Malwarebytes Administrator password, and clicking “Login”.
- At the Malwarebytes login screen, click “Update”, and press Enter.
- At the Malwarebytes update screen, click “Yes”, and press Enter.
- After your computer updates, click “Close”, and press Enter.
- Click “Malwarebytes Scan”, and press Enter.
- At the Malwarebytes scan prompt, click “Start”, and press Enter.
- At the Malwarebytes start prompt, click “Yes”.
- After your computer starts scanning, click “Close”, and press Enter.
- Click “Malwarebytes Report”, and press Enter.
- At the Malwarebytes report prompt, click “Yes”, and press Enter.
- After your computer completes reporting, click “Close”, and press Enter.
2. Uninstall and reinstall Malwarebytes
- Start Malwarebytes and click on the Uninstall button.
- When the Uninstall window pops up, click on the Yes button.
- On the Uninstall window, you will be asked to select the programs that Malwarebytes should remove. Select the Malwarebytes program and click on the Remove button.
- When the Uninstall window closes, Malwarebytes will ask you to restart your computer. Do so and then launch Malwarebytes again.
- On the main screen, click on the Scan button.
- When the Scan window opens, click on the Start Scan button.
- Malwarebytes will scan your computer for malware and fix any issues that it finds. Please be patient as this process can take a few minutes.
- When the scan is complete, click on the Reports button to view the results.
- If you find any malicious files or programs on your computer, click on the Remove button to remove them.
- When you are finished, click on the Finish button.
- Malwarebytes will close and you will be able to restart your computer.
3. Run a scan with a different anti-malware program
- Launch the anti-malware program of your choice.
- Click on the “Scan” button to start the scan.
- When the scan is finished, review the detected malware and fix any that is detected.
- If malwarebytes error code 403 is still present, perform the following steps: a. Click on the “Fix” button to try to fix the issue. b. If the issue is still not resolved, try to reinstall malwarebytes.
- Finally, reboot your computer to apply any fixes that were applied.
4. Check for updates to Malwarebytes and your operating system
- Open Malwarebytes and click on the "Update" button.
- If there are any updates available, Malwarebytes will notify you and ask if you want to install them.
- Click on the "Yes" button to install the updates.
- Once the updates are installed, Malwarebytes will restart.
- If you are still experiencing an error code 403, please follow the steps below. a. Make sure that you are connected to the internet. b. Click on the "Help" button in Malwarebytes. c. Click on the "Error Codes" tab. d. Scroll down to find the error code 403 and click on it. e. If there is a solution available, Malwarebytes will tell you how to apply it. f. If there is no solution available, please contact Malwarebytes support.
5. Contact Malwarebytes support
The first step is to visit Malwarebytes support website. The second step is to fill out a support ticket by providing the following information: -Your Malwarebytes installation ID -Your Malwarebytes product version -The error code you are getting -Your Malwarebytes system specs -The steps you took to try to fix the problem Third, Malwarebytes support team will contact you to investigate the issue and fix it.