How do I fix Netflix code 113?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

The Netflix code 113 is an error code that indicates that the Netflix app is not able to connect to the internet. This error code can happen for a variety of reasons, including:

-The Netflix app is not updated to the latest version.

-There is a problem with the Wi-Fi connection.

-The device's date and time settings are incorrect.

-There is a problem with the Netflix account.

-The Netflix app is not compatible with the device.

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1. Check your internet connection

  • Open the Chrome browser and type "netstat -an"
  • You will see a list of active connections and their statuses
  • If your internet connection is down, you will see an error message like "No route to host"
  • If your internet connection is up, you will see a list of active connections with the total bandwidth usage of each connection in bytes
  • In order to troubleshoot the issue, you need to identify which connection is using the most bandwidth
  • To do this, you need to find the IP address of the computer that is using the most bandwidth
  • Once you have the IP address, you can open a browser on that computer and type "activity monitor"
  • The activity monitor will show you a list of websites that are using the most bandwidth on that computer
  • You can then try to fix the issue by disabling or changing the settings for the offending website

2. Restart your device

  1. Power off your device.
  2. Wait at least five seconds before turning it back on.
  3. If it is still not working, restart your device by pressing and holding the power button and the home button at the same time for about 10 seconds.
  4. If that doesn't work, you may need to take your device to a service center.

3. Update your Netflix app

  1. Navigate to the App Store on your device.
  2. Search for "Netflix" and install the app.
  3. Launch the Netflix app and sign in.
  4. On the main menu, tap on "Settings."
  5. Under "General," tap on "Update App."
  6. Enter your Netflix account information and tap on "Next."
  7. On the "Review App Update" page, tap on "Update."
  8. Your app will be updated and you will be prompted to sign out and retry.
  9. If all goes well, you will now have the latest version of the Netflix app.

If the answers above didn't work then you should also try:

  1. Check for updates for your device's operating system
  2. Delete and reinstall the Netflix app
  3. Contact Netflix customer support