How can we fix Netflix code NW-4-7?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

The Netflix code NW-4-7 indicates that there is a problem connecting to the Netflix service. This error code can happen for a variety of reasons, including:

-The Netflix server may be down or experiencing an issue.

-There may be a problem with your internet connection.

-The Netflix app may be outdated.

-There may be a problem with the Netflix account.

If you are seeing this error code, it is recommended to check the status of the Netflix service and your internet connection. If both are working, then try updating the Netflix app. If the problem persists, there may be an issue with your Netflix account and you should contact Netflix customer support for assistance.

Users typically search for a solution by asking about:

  • netflix error code nw-4-7
  • netflix code nw-4-7

1. Restart your device

  1. Hold down the Power button and the Home button at the same time until the device powers off.
  2. Hold down the Power button and the Volume Down button until the device powers on.
  3. Press the Volume Up button to enter the recovery mode.
  4. Select “wipe data/factory reset” from the recovery mode menu.
  5. Select “reboot system now” from the recovery mode menu.
  6. After your device reboots, you can check for Netflix code nw-4-7 by entering the Netflix app and clicking on the “Help” button.

2. Check your internet connection

1.Check your internet connection by using a speed test or by using your computer's built-in network diagnostic tools. 2.If you are using a wired connection, make sure the cable is plugged in and properly connected to your computer. 3.If you are using a wireless connection, make sure the connection is strong and that the router is properly set up. 4.If you are using a dial-up connection, make sure the connection is strong and that the computer is directly connected to the internet service provider (ISP)

3. Update your Netflix app

  1. Open the Netflix app on your device.
  2. Tap on the three lines in the top left corner of the main screen.
  3. Select "Settings."
  4. Select "General."
  5. Tap on "Update Profile."
  6. Select "Netflix."
  7. Enter your Netflix account password.
  8. Select "Update Profile."
  9. Select "Yes, update now."
  10. Wait for the update to finish.

4. Contact your internet service provider

  1. Open up a web browser and type in the address for your internet service provider (ISP) into the address bar.
  2. Once you've arrived at the ISP's website, select "Contact Us" from the top menu.
  3. On the next page, you'll be asked to provide your contact information, including your name, address, and phone number.
  4. After you've provided your information, the ISP will ask you to describe the issue you're having.
  5. Finally, the ISP will ask you to provide any additional information or screenshots that may help them resolve your issue.

5. Try connecting to a different Wi-Fi network

  1. Tap on the three lines in the top right corner of the screen.
  2. Select Settings.
  3. Under "Wi-Fi," tap on the blue arrow next to the network that you want to connect to.
  4. Enter the security code necessary to connect to the network.
  5. Tap on the blue "Connect" button.
  6. If the connection is successful, the app will display "Connected."

Still not working? maybe try one of these options:

  1. Disable your VPN or proxy server.